About VideoSlots
VideoSlots was launched back in 2011 by Videoslots Limited, and is regulated by the Malta Gaming Authority (MGA) and the United Kingdom Gambling Commission (UKGC). Players who join the casino can find games including slots, live games, table games, and game shows.
For those who want to explore these games, flexible deposit options are available, including cards, e-wallets, bank transfers, and vouchers. Withdrawals can not be made via vouchers.
When making your first deposit, you can claim a casino welcome bonus, while existing players can participate in events such as Clash of Spins and try their luck on the jackpot wheel.
VideoSlots Bonus & Promotions
New players at VideoSlots can claim a casino welcome bonus on their first deposit, and existing users can play the Clash of Spins for a chance to win various rewards while competing against other players.
Additionally, you can spin the jackpot wheel for the chance of winning a mini, major, or mega jackpot prize.
Welcome Bonus
When you sign up for an account and make your first deposit of €10 or more, you can claim a casino welcome bonus of 100% up to €200 + 11 wager-free spins on the slot Starburst from NetEnt.
The deposit bonus carries a 10x wagering requirement on the bonus amount for players under the UKGC license, and a 35x wagering requirement for others, both of which must be completed within 60 days. No max win cap for the bonus or free spins winnings is stated, but you can not use the bonus funds on any progressive jackpot game.
Loyalty Bonus
There is no loyalty bonus or loyalty program available at VideoSlots
VIP Bonus
The casino does not have a VIP program.
Payments at VideoSlots
Payments at VideoSlots Casino can be made through cards, e-wallets, vouchers, and bank transfer.
When you want to make a deposit, you can use credit/debit cards such as Visa or Mastercard, e-wallets such as Neteller and Skrill, bank transfer, or Paysafecard vouchers. The minimum deposit is €10, and no maximum per transaction is stated.
Withdrawals will be processed to the same method as you used to make your deposit, with the exception of vouchers, which are not eligible for withdrawal. The minimum amount you can withdraw is €20.
No maximum withdrawal limits per day or transaction are stated, but for payout requests greater than €30,000, the casino states that you may have to wait up to 30 days for the withdrawal to be processed.
Additionally, the casino states that they may, at any time, require you to verify your account through the KYC process before you can make further transactions. It's also worth noting that the availability of payment methods may vary, depending on the region.
VideoSlots Games & Providers
VideoSlots offers traditional casino games, including slots, live games, table games, and game shows.
In the slot section, you can find titles including Sweet Bonanza 1000 from Pragmatic Play, Starburst Galaxy from NetEnt, Spinman from Hacksaw Gaming, and Temple Tumble Megaways by Relax Gaming, among others. Many of the slots offer features such as Bonus Buy, Hold & Win, Cascading Reels, and more.
If you are more interested in live games and classic table games such as Roulette, Blackjack, Baccarat, Omaha, or video poker, you can find these games in the live casino section. There are also a few live game shows available, including Crazy Balls Live, MegaBall 100x, and Money Time, among others.
Behind the games on the platform are providers such as Pragmatic Play, Hacksaw Gaming, NetEnt, Relax Gaming, Big Time Gaming, iSoftBet, and many more. However, the availability of games and providers may vary by region.
Safety & Responsible Gaming
VideoSlots Casino is owned and operated by VideoSlots Limited, a company incorporated in Malta with registration number C49090. The platform holds several gaming licenses, including one from the Malta Gaming Authority (MGA/CRP/258/2014) and one from the United Kingdom Gambling Commission (039380-R-319311-036).
Both of these regulatory frameworks are known to have many rules in place for their operators, provide player protection and complaint handling, and require documentation as part of the verification process. Verification may include proof of identity, address, and payment method details.
Player complaints can be sent to adjudication@ibas-uk.co.uk for UK players, and to support@videoslots.com for players outside the UK.
Additionally, the site uses SSL encryption to protect data transmitted between the user and the platform.
In terms of responsible gambling, players can set wager, deposit, loss, max-bet, and time limits directly from the account page. There are also options to take a break from gambling and self-exclude entirely, which can be set up from the account page as well.
Moreover, a few links to external help organizations are also available, which you can contact for further assistance with problematic gaming or addictive gambling habits.
Support & Design
If you need assistance while playing at VideoSlots, one way to get help is to click the support icon in the top-right corner of the website to connect to 24/7 live support available in English, Swedish, Finnish, Danish, Italian, and Spanish.
During our support test in English, we asked the live support what responsible gaming tools were available. We got a response within a few minutes explaining what tools they offered and where to find and activate them.
You can also email support@videoslots.com, though no response time is specified. If you would rather find answers to common questions yourself, you can view the FAQ section in the help center.
VideoSlots places its main menu and games page in the middle of the website, where you can navigate to all available games and categories. The games can be filtered by provider, type, and alphabetically. The tabs for support and responsible gaming are located at the bottom of the website.
There is no native mobile app available, but during mobile testing, games and pages loaded quickly, and we did not encounter any navigation issues.
Final Thoughts on VideoSlots
VideoSlots is a multi-licensed casino that offers several tools for responsible gaming, which can be set up and activated directly on the player’s account page. From your account, you can also find and use a quite flexible variety of fiat payment methods, although no crypto options are available.
One limitation for some players is the limited number of bonuses on the platform: you can get a casino welcome bonus on the first deposit, and there are a few events beyond the welcome offer. However, if you decide to claim the bonus, you can find a variety of slots and casino games from a large number of providers.
This casino may be suitable for players who want to use responsible gaming tools such as wager, deposit, loss, max-bet, and time limits; have the option to self-exclude directly from their account; have live support in several languages; and prefer slots and classic casino games.
It may be less suitable for those who want more bonuses and promotions, as well as the option to make deposits and withdrawals via cryptocurrency.
