Casumo Casino Review 2024

Written by: Letizia L

Casino Bonus:
Live Dealer
Live Dealer
Live Game Show
Live Game Show
We like:
  • The modern and clean design
  • The great customer service
  • The good welcome bonus
  • 2000+ games offered
We don’t like:
  • The many restricted countries
  • The lack of more payment methods
  • The lack of phone support
  • The lack of loyalty scheme information
Payout Speed
Bonuses & Offers
Overall Rating
Bank Wire Transfer
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Casumo Casino Overview

Casumo Casino’s website looks incredibly pleasant, and despite its modern feel, remains quite simple and straightforward. The games are divided into different categories, which provide an immediate insight into the games they contain. The integrated search function, with which the portfolio can be easily searched for specific games, is also particularly practical. Basically, the structure is very well thought of, although it does not correspond to the classic homepage.

On the bottom right of the website, you’ll find a shortcut to Casumo Casino’s live chat, and scrolling through the page you’ll easily have access to the other categories of the website, such as the games browser, the terms and conditions, and the privacy policy.

Casumo has welcomed its players to its online game library since 2012. The provider undoubtedly belongs to an older generation of companies, and has celebrated some successes in the past 9 years. However, for many players, the seriousness and security of any casino’s game library are constantly under the test. AboutSlots give them the all-clear on this, because Casumo Casino has only done flawless and harmless work since it was founded. 

Since its opening, Casumo Casino has been awarded many trophies, in categories such as “Rising Star”, “Innovation in Casino”, “Mobile Product of the Year”, “Marketing Campaign” and many more.

Casumo works on the basis of an official and valuable license from the Maltese lottery and gaming authority. The local authority is responsible for this platform because Casumo Services Limited is located on the Mediterranean island of Malta. In addition, the provider has been licensed by the British Gambling Commission, so that every customer can rely on double control by independent bodies.

If you’ve heard enough and are ready to try out this platform, visit Casumo Casino and start playing.

However, we recommend you read AboutSlots’ complete review, as we will give you many more insights about the functions and characteristics of the casino.

Casumo Casino is an Excellent Choice For…

If you like a casino with a straightforward design, a great choice of games, a rich welcome bonus and wonderful customer support, you’ll want to try Casumo Casino, as it offers this and much more.

If instead, you’d like to join a casino with a clear loyalty scheme, multiple bonuses or one of the richest game offers on the market, we recommend you read more about LeoVegas Casino, which might better suit your needs!

The restricted countries on the Casumo Casino list are Australia, Italy, France, Denmark, Turkey, China, Greece, Hong Kong, Guam, Belgium, the United States and some others.

If you come from one of these countries, we recommend you read more about Magical Spin or GetSlots Casino, which present less country restrictions.

Casumo Casino Bonus and Promotions

Let’s look at the bonuses offered by Casumo Casino. Sadly, the platform doesn’t offer many bonuses aside from a very generous welcome bonus. However, they do offer automatic rewards whenever you play roulette, spin, or play blackjack.

Basically, for every spin you make, for every blackjack hand you play, and for every Roulette bet you place, you’ll get some points which will fill a progress bar. Once the latter is full, you’ll get some nice rewards, such as free spins, deposit bonuses, or money on your account.

Welcome Bonus

Anyone who decides to open an account with Casumo will be greeted by the provider with a juicy new customer bonus. In addition, the bonus gives every gambler an additional advantage in the form of 20 free spins for “Book of Dead”. A bonus amount of up to 300 euros is granted for the first deposit, which is credited as a 100 percent deposit bonus.

In concrete terms: on this platform, a deposit of 10 euros is necessary to secure the bonus. If you deposit 10 euros, you’ll get a 10 euros bonus. At that point, you’ll also be entitled to 20 free spins.

For the payment of the bonus amount, a turnover of 30 times the deposit and bonus amount is required. Winnings from the free spins are also added to the bonus balance, but must be wagered separately a total of 30 times. Fortunately, the provider does not set a time limit, but not all games contribute equally to meeting the requirements.

Loyalty System

Even though there’s no mention of a loyalty system on Casumo Casino’s website, customer support confirmed that they do in fact have one. However, the details of the program are only shared with the players that actually get chosen for the program. So, as of now, it will remain a mystery! 

Casumo Casino Games and Offerings 

‍ ‍The games portfolio of Casumo Casino was also able to leave a good impression in our test and is particularly characterized by its very special diversity. This stems from the fact that when putting together the portfolio, the platform relied on several top providers from the game development industry, all of which brought their qualities to the offer. ‍

‍ This is one of Casumo Casino’s main pros: numerous top-class game developers have partnered up with the platform. In addition to NetEnt, Thunderkick, IGT, Play’n Go, and Microgaming, Quickspin, Greentube, and Barcrest, have also brought their qualities to the portfolio. For the player this means an excellent selection of over 1,000 different games, which are divided into different categories. Let’s look at them in further detail.

Slot Games

More than 850 different slot machines are currently offered by the platform. Among other things, numerous classic slot machines are represented here, with the focus clearly being on modern and appealing video slots. Players have the possibility to choose between numerous innovative slots, many of which you probably already know. You can, for example, play “Avalon 2”, “Immortal Romance”, “Neon Staxx”, “Pimped” or “Wolf Gold,” and “Starburst.”

Furthermore, if you like jackpots – and who doesn’t – you’ll be glad to know that at Casumo Casino there is a weekly pool of 28.000 euros that you can compete for.

Table Games

On the Table Games section of Casumo Casino, you’ll find over forty different table games, including Baccarat, Blackjack, Poker and Roulette, in many different versions. 

However, you’ll also be able to play with some beloved games, such as Dragon Tiger, Dream Catcher, Craps, Monopoly Roulette and Football Pro.

Live Casino

The live games available at Casumo Casino can be found in a separated section compared to the rest of the games. 

On offer are some of the best live dealer games from Evolution Gaming, including Blackjack, Casino Hold'em, Baccarat, Three Card Poker and Roulette. You’ll find that the games are outstanding, which is why it will be great fun to experience the classics of the casino game with a real dealer at the table. 

Casumo Casino Features and Benefits 

You know everything there is to discover about Casumo Casino’s bonuses and the game offer available, which means that it is time to look at some other fundamental characteristics of any online casino, such as the banking options available, the responsible gaming policies, the customer service and much more. 

Banking Options

Each player presents several options for making deposits into the player's account. Mastercard credit cards as well as Skrill, Neteller and bank transfer can be used on this platform. This means that there is not an excessive selection available, but fast deposits are possible without any problems. However, the required minimum deposit amount, which was set at ten euros, must be observed. At the same time, all players who want to deposit with their credit card must pay a fee of 2.50 percent.

The winnings are always paid out using the method that was also used for the deposit. Basically, deposits via Skrill must also be paid out with Skrill. Fortunately, there are no fees, and the smallest required payout amount is also ten euros. Depending on which payment method has been selected, it can take a few hours to several working days for the payments to be successfully received on your account. It is also reassuring to know that all payment transactions are secured with SSL encryption. This not only conveys safety, but also emphasizes the safety-conscious and serious work put into creating this platform.

Customer Service

Customer support is available in multiple languages: specifically, it is offered in English, German, Swedish, Norwegian, Danish, Finnish and Japanese. The support staff can be reached via live chat and email, even though telephone support hasn’t been made available to users so far. Given the fact that only very few players use this contact method anyway, this should not be a major issue. The employees themselves are always friendly and can also help users with their competent answers. With the help of the live chat, every problem is usually solved within a few moments. The employees can be reached via live chat around the clock.

In addition, a very extensive FAQ area is available to all players, which takes a closer look at both the entire range and individual areas of the portfolio.

Safety options

In order to ensure fair and safe gaming operations within the platform, the Maltese Lottery and Gaming Authority carried out numerous tests and inspections of the company before the official license was issued. This ensures that there are no bad intentions behind the offer and that every player can feel absolutely safe. Furthermore, the same applies to the licensing of the British Gambling Commission, which leaves no doubt about the seriousness of Casumo Casino. The fact that the provider has been able to hold its head high in the highly competitive market for four years now is also sufficient indication that we are dealing with a professional and fair provider.

In addition, the company expressly points out in its FAQ section that the random number generator is also regularly tested by an independent, third party and consequently fraud and the like can also be ruled out.

Even if the fact that they have been on the market for four years is of course a sufficient indication of the serious and fair way the provider works, the players are understandably always on the lookout for solid evidence. These are supplied by Casumo in the form of valid licenses from Malta and Great Britain. Both the Maltese Lottery and Gaming Authority and the British Gambling Commission have checked the offer several times and continue to carry out controls of the platform. Fraud or rip-offs can be completely ruled out here, as several independent bodies are busy checking the offer.

The cooperation with numerous first-class game providers is of course not by chance either. The software manufacturers also usually screen the online game libraries very carefully before the games are added to the offer. Being associated with a dubious provider could ultimately mean ruin for any casino. So, the bottom line is that players don't have to worry at all here.

Mobile Solutions

The mobile website can be accessed from any mobile device. The reason for this lies in the fact that it is an optimized web app that does not require any software download. Each player can simply visit the website in their mobile browser, whereupon this is then displayed in an optimized version.

The mobile solution is very similar to the main website, both in terms of functions and design. It works well, and almost all games provided on the website are also available on the go.

Those who like to gamble on their phone will definitely appreciate this mobile site.

Responsible Gaming and Suspension

Advice and prevention work on the subject of gambling addiction is very important at Casumo Casino. Under the menu item “Responsible Gaming”, Casumo offers players a self-test. This is a questionnaire with which the customer can take a closer look at their gaming behavior. People at risk or affected by their gambling behavior can use useful tools to set their gaming budget for a certain period of time and their deposit, stake and loss limits. In addition, you can temporarily exclude yourself from gaming for up to six months or permanently.


Language-wise, Norwegian, Swedish and Finnish are available, apart from English, and this will make the navigation of the website easier for some of Casumo Casino’s users. Furthermore, customer service is available in English, German, Swedish, Norwegian, Danish, Finnish and Japanese.

Casumo Casino Additional information

Casumo Casino’s website presents no particular issues in terms of graphics and video quality, nor when it comes to sound and audio quality. 

The platform’s design is decidedly simple, and yet quite effective. This seems to be the main characteristic of Casumo Casino, which is a simple and clear platform that will be easy to use and to navigate, as you enjoy their effective banners, pictures and graphics.

Furthermore, you won’t be bothered by excessive loading times, ads or website bugs. Altogether, Casumo Casino will provide you with a wonderful visual experience.

Casumo Casino Summary

Casumo Casino offers, as it should be for any good online casino, live chat and e-mail support. It does not offer telephone support, which is not a particularly negative aspect, as the live chat provides friendly and courteous support staff around the clock. At Casumo Casino, when you talk to the employees, you feel that you are valued as a player.

Unfortunately, it happens from time to time that support staff in your preferred language isn’t available. Here, too, Casumo Casino has created a solution: If necessary, an employee that speaks your own language can call you back or send an email.

What we noticed negatively is that it is not possible to set deposit or game limits without first contacting support. If you want to be blocked at Casumo Casino or want to set limits, you can do it via live support or by email. If you notice a problematic gambling behavior that indicates a gambling addiction, you can close your account at Casumo Casino within a very short time for a limited time or permanently.

From our point of view, the most important point for a reputable online game library is a smooth process for deposits and, above all, for withdrawals. Casumo Casino can really score here, as all most common payment methods are available except for PayPal.

To request a payout, all you have to do is move a slider and press "Payout". The money is immediately transferred to the bank account or to the last deposit method.

After requesting the first payout, Casumo Casino will usually request valid verification documents by email. The following must be submitted: a valid address proof (e.g. mobile phone bill) and a valid ID (e.g. identity card, passport or driver's license). After the requested documents have been submitted, the withdrawal will be processed immediately.

With the exception of Novomatic and Merkur games, Casumo offers everything a player's heart desires. Unfortunately, players interested in sports betting or bingo will be disappointed at Casumo.

Overall, Casumo Casino has proven to be excellent and absolutely trustworthy in our testing. In our opinion, Casumo Casino is one of the best online casinos available. Seldom have we had so much fun as with this relatively young provider. We can definitely recommend Casumo Casino to our users!

We hope we provided you with all the information you were looking for and that now you are ready to explore Casumo Casino yourself. Visit our Casinos page to find more reviews like this one and happy gambling!

Frequently Asked Questions

  1. Is Casumo Casino safe? Is Casumo Casino adequately licensed, or is it a scam?

The casino has a European license from Malta, which is a stringent regulatory authority that ensures complete safety to the platform. In addition, the provider has been licensed by the British Gambling Commission, so that every customer can rely on double control by independent bodies.

  1. Which Countries are restricted by Casumo Casino?

Casumo Casino is restricted in many countries. Namely Australia, Italy, France, Denmark, Turkey, China, Greece, Hong Kong, Guam, Belgium, the United States and some others.

  1. What bonuses are offered by Casumo Casino?

You’ll be able to get a rich welcome bonus on Casumo Casino, as well as automatic rewards whenever you play roulette, spin, or play blackjack.

  1. How much is Casumo Casino’s welcome bonus worth?

A bonus amount of up to 300 euros is granted for the first deposit, which is credited as a 100 percent deposit bonus, together with 20 free spins.

  1. Who are the leading game providers of Casumo Casino?

Casumo works with numerous software providers, including NetEnt, Thunderkick, IGT, Play’n Go, and Microgaming, Quickspin, Greentube, and Barcrest.

  1. Which table games does Casumo Casino offer?

On Casumo Casino’s website, you’ll also find over forty different table games, including Baccarat, Blackjack, Poker and Roulette, in many different versions. 

  1. Can you play video poker at Casumo Casino? 

Yes, many video poker games are available at Casumo Casino. 

  1. What games will you find on Casumo Casino’s live section?

The live casino games available at the Casino include Blackjack, Casino Hold'em, Baccarat, Three Card Poker and Roulette.

  1. What is the minimum deposit at Casumo Casino? 

The minimum deposit at Casumo Casino is € 10.

  1. Does Casumo Casino actually payout? 

Yes, Casumo Casino is a reliable online platform that actually pays out. 

  1. How does Casumo support the well-being of its users? 

Casumo Casino offers several options to guarantee its users’ well-being, such as setting personal limits to your gambling, self-excluding, or looking for help from external organizations.

  1. Which languages does Casumo Casino’s platform offer?

The platform is available in English, German, Swedish, Norwegian, Danish, Finnish and Japanese.

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