21Casino Casino Review 2024

Written by: Letizia L

Casino Bonus:
Live Dealer
Live Dealer
Scratch Cards
Scratch Cards
Live Game Show
Live Game Show
We like:
  • Wide variety of games
  • 24/7 Customer Support
  • Amazing bonuses
  • Several Payment Methods
We don’t like:
  • There is no mobile app available
  • There is no telephone support
Payout Speed
Bonuses & Offers
Overall Rating
Visa Electron
NYX Interactive
NextGen Gaming
Blueprint Gaming
Merkur Gaming
Big Time Gaming
ELK Studios
1x2 Gaming
2 By 2 Gaming
Silverback Gaming
Blue Guru Games
Electric Elephant
Evolution Gaming
Fantasma Games
Games Inc
Golden Rock Studios
Green Tube
Iron Dog Studio
Jade Rabbit Studio
Kalamba Games
Lady Luck Games
Max Win Gaming
Nailed It! Games
Nolimit City
Play'n GO
Print Studios
Push Gaming
Realistic Games
Red Tiger Gaming
Reel Time Gaming
Relax Gaming
Revolver Gaming
Slingo Originals
Spearhead Studios
Storm Gaming
Synot Games
Tom Horn Gaming
Raw iGaming

21 Casino Overview

21 Casino is one of the oldest gambling providers on the World Wide Web, and one of the best first deposit bonus casinos you’ll find on the market. The online casino has been on the market since the turn of the millennium. Customers don’t have to fear fraud or rip-offs because the provider is appropriately licensed. Behind the portal is Caddell Limited: the company has valid gaming licenses from the Malta Gaming Authority and the British Gaming Commission. The fact that this casino holds two licenses is one of the reasons why it is one of the best online casinos you’ll find in Europe.

It is entirely normal for online casinos to always be a little more colorful than you are used to from other sites, as a casino also reflects the glittering world of gambling. However, 21.com manages to balance perfectly between “bling-bling” and clear menus and sections. 

Those who want to find out more about bonuses, games, the loyalty club or any other feature will have no problem navigating the site. The only drawback in this sense is the section about payment methods. Unfortunately, this can only be seen entirely after registration. 

21 Casino is very positive across the board. This is due to several factors. For example, the provider includes a great range of games from different categories. There are various slot machine games that come from multiple manufacturers and cover several subject areas. Besides, the registration process is relatively easy to manage. To benefit from the offer, deposits and withdrawals also play a particular role: both are convincing and offer a great variety of options. Furthermore, a range of mobile games is also available. 

Of course, this is also a safe and reputable provider, as proven by a valid gaming license. Whenever it comes to online casinos, the factors of reliability and security play a central role. No wonder, because which customer would like to play at a casino that they don’t trust? However, 21 Casino shows that these worries and fears are entirely unfounded because, with the UK Gambling Commission and the Malta Gaming Authority, the provider operates under the watchful eye of some of the most famous gambling authorities.

You know enough about this online platform, and you’re excited to start playing? Then click on 21 Casino and let the fun begin!

21 Casino is an Excellent Choice For…

If you are looking for one of the best online casinos in Europe, with a great welcome bonus, plenty of choices in terms of games, and 24/7 customer service, 21 Casino will be an excellent match for you.

If instead, you’re looking for a casino that offers phone assistance, you might want to read more about LeoVegas Casino or Lucky Casino.

Furthermore, if you like themed casinos, read more about Horus Casino or VodooDreams Casino: one inspired by Ancient Egypt and the other to magic.

Furthermore, consider that 21 casino is restricted in Belgium, Denmark, France, Italy, and Spain. If you come from one of those countries, you might want to read more about VideoSlots.

21 Casino Bonus and Promotions

A bonus is always a great thing for many customers because a bonus can either provide additional credit or free spins for the online slots. In some cases, a combination of both elements is even possible. Customers will find plenty of bonuses at 21 Casino: one the best first deposit bonus casinos on the market!

Besides a great welcome bonus, other bonuses can be credited to the customer, depending on the customer’s location. For example, you can take advantage of the so-called hangover bonus. This applies to the first deposits on Monday or Tuesday. The bonus amounts to 21% and has a volume of 210 euros. For players who like to gamble over the weekend, there is also a stair bonus. This bonus is staggered and depends on the amount of the deposit. Up to a deposit of 49.99 euros, a ten percent bonus is paid, up to 99.99 euros, 20 percent, and up to 500 euros, 30 percent are granted on the deposit.

Welcome Bonus

New customers receive a bonus if they just register: every new customer gets a first deposit bonus of up to 121% upon registration. In total, you can get a bonus sum of up to 300 €.

There are many good reasons for a bonus. However, players must also bear in mind that a bonus is always linked to conditions. You can’t just collect a bonus and then cash out the money straight away. For the funds from the welcome bonus to be released, the bonus amount must be wagered a total of 35 times. Only then is the bonus considered unlocked. 

However, not all games offered by 21.com are counted against the bonus in equal parts. A majority of the slots count 100 percent toward the bonus, but the value is less with a few slots. There is a list in the corresponding area on which the games and their counter values ​​are listed on the provider’s website. 

Furthermore, deposit methods such as Skrill or Neteller will not grant you the bonus. 

Loyalty System

Depending on the stake and the game’s selection, each real money activity in the online casino is rewarded with points. As soon as the customer has worked out 1,000 meters, they can exchange them for real money. For every 1,000 points in the 21 Casino, you get five euros back.

The 21 Casino itself speaks of a royal VIP program. We think it is more of a standard offer, which deserves a little special praise, but it is by no means outstanding. Other competitors are in the running with significantly more attractive VIP clubs.

21 Casino Games and Offerings 

‍ ‍The offer of an online casino plays a central role in its evaluation. As a rule, the operators attach great importance to a healthy mix of slot machines. 21.com picks up on this basic idea and has several special games up its sleeve. The list is, of course, led by the slot machines. The 21 Casino can serve, for example, with such well-known top slots as Starburst, Gonzos Quest or Jack and the Beanstalk, and Twin Spin. ‍ ‍

‍ To play, it is not necessary to download any software. All games can be played immediately after setting up your account, and some games can also be played in Practice mode.
Let’s look at LeoVegas slot games, table games and live games offer.

Slot Games

Slot games are occupying an ever-larger space in the ranks of online gambling. Of course, they are also assigned their own category at 21 Casino. If you click on the menu item, you’ll open up a sea of ​​slot machines. 

The slots at 21 Casino come from well-known manufacturers, including NetEnt, Microgaming, and Play’n Go. These slots have a high recognition value and are characterized by excellent graphics, simple gameplay, and attractive prizes. The customer can sort the slots according to various criteria for a better overview. 

Table Games

The portfolio of the table and card games is also very extensive. The offer ranges from Roulette and Blackjack to Caribbean Stud, Oasis Poker, and Baccarat.

The category of video poker machines is somewhat lacking - with only four game versions.

Live Casino

Net Entertainment also provides the live section of 21 Casino. In an exclusive ambiance, users can challenge their luck at roulette, blackjack, and baccarat. All games are available in different versions.

Overall, the live casino is thoroughly appreciated, without reaching the absolute market leaders in this section.

21 Casino Features and Benefits 

Now that we’ve had a chance to discuss the bonuses you’ll be able to enjoy at 21 Casino, as well as the games you’ll find on the platform, let’s talk about the other features you’ll be able to enjoy at 21 Casino, such as the banking options offered, our experience with customer service, the languages supported by the platform, and much more!

Banking Options

The topics of deposits and withdrawals are sometimes neglected, but they are eminently crucial for an online casino and, not least, play a significant role in the question of which customers - and in what number - can be attracted. A look at the website reveals that 21 Casino has several payment options ready. For example, the absolute classic payment methods, credit cards, are available. The offer includes Mastercard. 

Other payment methods are also supported: digital wallets such as Skrill or Neteller are one of them. Anyone who pays in with this can immediately access the deposited amount. However, the prerequisite is that the player has a valid account with these providers. 

This is not the case with a conventional bank transfer. In this case, it can take a few days for the money to be credited and booked. So, if you want to play fast, you should opt for another method. 

For those who want to take the prepaid route, Paysafecard could be the method of choice. In this case, the customer does not have to enter any data, just enter a code. Where to find a Paysafecard? It can be bought beforehand in selected shops with different values. The code then activates either the total amount or a partial amount - as the customer wishes. 

The one negative point we noticed about the 21 Casino banking section is which method is available to become visible after a successful registration. Because the payment methods can differ from country to country. The same goes for the withdrawal methods. The only sure thing is that you cannot make any payments to the Paysafecard. This can only be used for deposits. Ultimately, online casinos often follow a particular line of behavior: the money is paid out to the customer in the same way as it was in the deposit account. So, if you deposit via Neteller, you will have to withdraw via the same channel.

Finally, the minimum deposit available is 10 euros.

Customer Service

Support is another fundamental point for every provider. Because no matter how good the casino may be, there are always customers who have a question or want to clear up ambiguities. Therefore, adequate customer support should be available for these cases. 21 Casino does not disappoint in this case but offers the customer some good opportunities to clarify and solve questions and problems. For example, there is a complete FAQ section. In this section, you’ll find central questions and answers on various topics. 

Once browsed through the FAQ section, personal contact with customer service is no longer necessary, as many questions can be answered just by reading. If you are still looking to contact the casino’s staff, you can, of course, do so. 

For example, an e-mail address is available for those who want to formulate their writing concerns. If you are looking for quick contact, you can use live chat. Questions and problems can also be tackled very effectively on this channel. The live chat is available 24/7, but if you prefer to contact the casino via email at support@21casino.com.

Safety options

Everybody naturally wants to play as securely as possible. Therefore, it is essential that the providers follow specific rules to enable the customer to play safely. This is where the gambling authorities step in. They put the providers through their paces and ensure that rip-offs and fraud do not stand a chance. 

21 Casino performs well in this case because the provider is checked and licensed by the Great Britain Gambling Commission and the Malta Gambling Authority. Since a license is not simply granted, there are a few essential points to consider. 

First of all, fair gaming is checked using special software. In the case of online casinos, this is one of the most essential points in the licensing process. Besides, of course, there are also things like the security of customer data or the money circulating through the casino. These things must, of course, not fall into the hands of third parties, as the damage would be unrepairable. Our review shows that these points are correctly handled and that customers can play safely at 21 Casino.

However, it is not just the license alone that can point the way to seriousness. A look at the payment methods can also help. Many well-known companies are listed at 21 Casino, such as Mastercard. These companies will certainly not stand by a fraudulent operator, as their image’s damage would be enormous.

Mobile Solutions

There is no mobile app in the classic sense at 21 Casino. But that does not mean that the customer cannot still enjoy a mobile game offer here. At the bottom of the page, there is a menu item called “Mobile Version.” This means that the game library pages can be accessed via the browser of the corresponding mobile device. This works for almost all operating systems and does not require the download of a separate app. Also, the customer does not have to worry about updates and the like. The only downer: not all games are available in the mobile version. However, that doesn’t detract from the generous selection of mobile games.

Responsible Gaming and Suspension

21 Casino’s goal is to ensure that everyone on the platform is enjoying their gambling and that gambling does not become an issue for any of their customers. To do that, they provide a series of measures that anyone can use, such as “gambling limits,” with which you can limit your spending, set a temporary break (time-out) in your account, and choose the option of self-exclusion to close your account for a certain period.

These limits can be set for 24 hours, for a week, or for a month and can’t be modified before the expiration date.

While playing at 21 Casino, you’ll also get reality checks, which will show you your activity during that session. Furthermore, you can also choose to take a break with a time out, close your account, access your account history, and self-exclude.

Finally, 21 Casino also refers its customers to Gambling Therapy and GamBlock. 


The languages supported by 21 Casino are English, Finnish, Norwegian, German, Japanese, and French.

21 Casino Additional information

As with everything else at 21 Casino, also video and audio quality are top-notch. You will be able to enjoy an ad-free experience, with no excessive loading times and annoying spots interrupting your gaming. 

All in all, your experience at 21 Casino will be immersive and enjoyable.

21 Casino Summary

The 21 Casino experience is good all-round because it is correct and complete in the essential points. For example, the range of slot machines is very extensive and covers various elements of the industry. A large part of the offer can even be played on the mobile site. The provider also has several bonuses in its portfolio. Besides, the game library is safe; fraud and rip-offs do not occur here, as ensured by a valid license from the Gambling Commission from Great Britain and one from the Malta Gaming Authority. The support also meets high standards, with a live chat available 24/7 and only a phone number missing. Overall, navigating the website does not cause any problems. Just a complete overview of the payment methods would have been excellent. 

We hope we provided you with all the information you were looking for and that now you are ready to explore 21 Casino yourself. Visit our Casinos page to find more reviews like this one and happy gambling!

Frequently Asked Questions

  1. Is 21 Casino safe? Is 21 Casino adequately licensed, or is it a scam?

The casino has a European license from the Malta Game Authority and the UK Game Authority. 

  1. Which Countries are restricted by 21 Casino?

21 Casino is restricted in Belgium, Denmark, France, Italy, and Spain 

  1. What bonuses are offered by 21 Casino?

Besides a great welcome bonus, other bonuses can be credited to the customer, depending on the customer’s location. For example, you can take advantage of the so-called hangover bonus. For players who like to gamble over the weekend, there is also a stair bonus. 

  1. How much is 21 Casino’s welcome bonus worth?

New customers receive a bonus if they just register: every new customer gets a first deposit bonus of up to 121% upon registration. In total, you can get a bonus sum of up to 300 €.

  1. Who are the leading game providers of 21 Casino?

21 works with numerous software providers, such as Microgaming, IGT, NYX, Bally, and NextGen.

  1. Which table games does 21 Casino offer?

The portfolio of the table and card games is also very, very extensive. The offer ranges from Roulette and Blackjack to Caribbean Stud, Oasis Poker, and Baccarat. 

  1. Can you play video poker at 21 Casino? 

Yes, you can, even though the category of video poker machines is somewhat lacking - with only four game versions.

  1. What games will you find on 21 Casino’s live section?

In an exclusive ambiance, users can challenge their luck at roulette, blackjack, and baccarat.

  1. What is the minimum deposit at 21 Casino? 

The minimum deposit at 21 Casino is 10 euros.

  1. Does 21 Casino actually payout? 

Yes, 21 Casino will pay your winnings. It is a trustworthy platform that always pays out!

  1. How does 21 support the well-being of its users? 

21 Casino offers several options to guarantee its users’ well-being, such as setting personal limits to your gambling, self-excluding, or looking for help from external organizations, both national and international.

  1. Which languages does 21 Casino’s platform offer?

The languages supported by 21 Casino are English, Finnish, Norwegian, German, Japanese, and French.

121% up to €300 + 21 FS
Claim Bonus
Hold Tight!
You're now leaving
Hold Tight!
You're now leaving