About
The second you enter Puma Casino’s website, you’ll feel right at home. If you’ve never visited it before, you should know that the platform was established in 2023 by XXL Services N.V. The company is registered in Curaçao and also owns other renowned casinos, such as RocketWin Casino and LionSpin Casino, so this is not exactly their first try.
The casino includes a library of 6,000 games from more than 80 providers, so there’ll be something to cater to everyone’s preferences. The interface is user-friendly and intuitive, both on desktop and mobile. Wherever you play and no matter the device, Puma Casino is easy to navigate and a great place to play your favorite games.
Bonus & Promotions
The bonuses at Puma Casino are one of the highlights of the platform. Between a daily cashback of up to 20% of your losses, free spins, and a great VIP section, you’ll find enough to be spoiled.
Of course, make sure to check terms and conditions on any bonus you decide to redeem, as they all have their own set of rules regarding wagering requirements, expiry date, and sometimes, bonus codes.
Welcome Bonus
New at Puma Casino? There’s a welcome bonus to sweeten the deal! With a 125% Welcome Bonus of up to 500 euros on your first deposit, their offer is quite above average, and will allow you to start off your experience with some nice extra money. Remember to make a deposit of at least 20 euros to qualify, and of course, the bonus can only be redeemed once per player.
On top of that, you’ll also get 100 free spins on Big Bass Splash, one of the most beloved slots by Pragmatic Play. Unfortunately, the bonus and free spins need to be played 45x before you can withdraw your money. That’s above average, which makes sense with such a high bonus, but might not be ideal for some players.
Despite this, this welcome bonus will be a great way to explore Puma Casino’s selection of games while enjoying some free money. Again, before claiming the bonus, make sure to check the terms and conditions to avoid any surprises with hidden terms down the road.
VIP Bonus
The VIP club at Puma Casino is worth celebrating. Those of you who play regularly will automatically go through a 21-level system and accumulate comp points. All you have to do is keep playing your favorite games, and for every € 100 you wager, you’ll get one CP.
As you climb through the ranks, you’ll enoy new perks and a new rank bonus, which can either be free spins or cash. Level one, for example, will award you 20 free spins, while level 10 will grant you € 360 in cash and 200 free spins. At the top of the ladder, on level 20, you’ll get a whopping € 4,000 bonus.
On top of this, the VIP club features a daily cashback which starts at 5% for level 0 and increments with each level, up to 20% at level 20. It’s calculated on your losses on the previous day and credited automatically to your account.
Games & Providers
You don’t run the risk of getting bored at Puma Casino, with its extensive library of over 6,000 games from more than 80 providers, including major leaders such as NetEnt, Play'n GO, Pragmatic Play, and Yggdrasil.
The selection of games itself is varied, with the most typical video and classic slots, progressive jackpots, all-time favorites, and new additions. If you enjoy table games, you’ll find multiple editions of blackjack, roulette, poker, and baccarat.
If instead you’re looking for the thrill of live action, you’ll be plenty satisfied with Puma Casino’s selection of live games. Professional dealers host them, so you’ll feel like you’re stepping inside the doors of an actual casino. The selection also includes scratch cards and other quick-play options, which we always love to see.
And with such a wide library, Puma Casino also provides a quick way to sort through the games. The interface is user friendly and intuitive, with categories and filters so you can find your favorite games or discover new ones based on your preferences.
The game library is always updated, so don’t forget to check it out regularly to see what’s new.
Banking & Speed
While we all love bonuses and games, there’s nothing virtually as important as a casino’s banking section.
Puma Casino offers a wide array of secure banking methods for deposits and withdrawals. You’ll be able to choose among methods like Visa and Mastercard, but also electronic payments such as Skrill or Neteller, and even many cryptocurrencies, such as Bitcoin and Ethereum.
Deposits are processed instantly, which is pretty standard but still greatly appreciated, while withdrawals have varied waiting times, ranging from 24 hours for electronic payments to 3-5 days for bank transfers.
The casino imposes withdrawal limits of €2,000 daily, €7,500 weekly, and €15,000 monthly. That’s a nice number for most, though high-rollers might find this a little tight.
Safety & Responsible Gaming
Puma Casino keeps the environment safe and promotes responsible gaming through lots of measures. First, the platform is licensed by the government of Curaçao, which ensures its compliance with international regulations and standards when it comes to security, fair play, and responsible gaming practices.
On top of that, they offer plenty of safety tools for users to feel protected and at peace while they play, such as an SSL encryption. The games are regularly checked with random number generators to ensure random outcomes, and privacy policies are in place as well as anti-fraud measures.
Just as importantly, the platform offers responsible gambling tools such as reality checks, self exclusion, and deposit limits. They also collaborate with organizations like GamCare and Gambling Anonymous to provide support for players who need assistance with gambling-related issues.
Support & Design
Puma Casino is a well-designed platform that’ll be easy to navigate even for the less tech-savvy among you. The website is intuitive, and you’ll be able to seamlessly switch between games, promotions and support. The design follows the feline theme that inspires their name, and has a rich but simple atmosphere.
If you need support, Puma offers a comprehensive FAQ section that addresses common concerns among users. Furthermore, you can reach out to customer service via live chat and email. Though there’s no phone support, the live chat is available 24/7, and the team who works there is generally knowledgeable and quick with their responses. If you’d rather send an email, you can expect an answer within a few hours.
Whatever you need, Puma Casino’s got you covered.
Conclusion
Puma Casino is a nice, well-rounded platform with over 6,000 games, diverse promotions, and secure banking options. It is also certified by a known and safe authority, and it offers more than most, with its VIP club and additional bonuses to keep you engaged over time.
The design is sleek and the platform is easy to navigate. With its top-notch support and safety measures, we find very little to complain about. The wagering requirements linked to the welcome bonus are pretty steep, but we can close an eye in front of such a generous bonus.
All in all, this is a platform we strongly recommend to our users!
