About BlackjackCity
BlackjackCity was launched in 2022 and offers casino games, including slots, live games, table games, and game shows. The platform is multi-licensed by both the Malta Gaming Authority (MGA) and the United Kingdom Gambling Commission (UKGC).
Players can get started by making payments using cards, e-wallets, bank transfers, and vouchers. After making a deposit, new players can receive a casino welcome bonus, while existing users can participate in occasional tournaments and cash giveaways.
Additionally, players can be invited to a VIP program to access various perks and rewards.
BlackjackCity Bonus & Promotions
New players who make their first deposit on the platform can claim a casino welcome bonus, while occasional tournaments and cash giveaways are available for existing players. Moreover, a VIP program is available to invited players only and offers various benefits and perks.
Welcome Bonus
When you sign up for an account and make your first deposit of €20 or more at BlackjackCity, you can claim a casino welcome bonus of 100% up to €200. The bonus has a 40x wagering requirement that must be met within 30 days.
While playing with bonus funds, the maximum amount you are allowed to bet is €5. It might also be worth mentioning that all games contribute differently towards the wagering requirements.
Loyalty Bonus
There is no loyalty bonus available on the platform.
VIP Bonus
A VIP program is available on the platform to players who receive an invitation from the casino staff. There are, however, no specific requirements stated for what players need to achieve to receive an invite.
Once invited, you can take advantage of VIP benefits and perks, including access to VIP tournaments, exclusive bonuses, birthday rewards, and cashback offers. It’s worth noting that all bonuses and rewards earned through the VIP program are subject to wagering requirements unless otherwise stated.
Payments at BlackjackCity
Payments at BlackjackCity can be made by card, e-wallet, bank transfer, or voucher.
When you want to make a deposit, you can use credit/debit cards such as Visa or Mastercard, the e-wallet MiFinity, bank transfers, or Paysafecard vouchers. The minimum deposit is €20, and no maximum deposit amount is stated.
Withdrawals will be returned to the payment method used for your deposit and will become available after you make your first deposit. The minimum deposit is €20, and the maximum per transaction and per week is €5,000. Before you can request a withdrawal, the casino states that you must verify your account through the KYC process.
All withdrawal requests will be processed within 48 hours, according to the casino, except on weekends, since payout requests are only processed during weekdays. It's worth noting that the availability of payment methods may vary by region.
BlackjackCity Games & Providers
BlackjackCity offers casino games, including slots, table games, live games, and game shows.
The slot section contains titles such as Sweet Bonanza 2500 from Pragmatic Play, Nudge'n Win Gold from Push Gaming, Fire Joker by Play´n GO, and Grizzly Stampede from ELK Studios, among others. Many slots also offer features such as Cascading Reels, CollectR (ELK Studios), and Megaways.
If you are more interested in live games and classic table games such as Blackjack, Baccarat, Omaha, poker, or Roulette, you can find those in the live section. There are also a few live game shows available, including Money Time, Treasure Island, and Sweet Bonanza Candyland, among others.
The game providers behind the games include Pragmatic Play, Play'n GO, Inspired Gaming, ELK Studios, and several others. Worth noting is that the availability of games and providers may vary by region.
Safety & Responsible Gaming
BlackjackCity is owned and operated by White Hat Gaming Limited, a company registered under Maltese law under registration no. C73232. The platform holds a gaming license from the Malta Gaming Authority (MGA/B2C/370/2017) and a license from the United Kingdom Gambling Commission (052894-R-329546-008).
Here, it’s worth mentioning that the availability of payment methods, bonuses, and games may vary, depending on which jurisdiction you are playing from.
In terms of player safety, the site uses SSL encryption to protect data transmitted between the user and the platform. Additionally, the casino offers responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion, all of which can be activated from your account page.
Additionally, a few links to external help organizations are available, which you can contact for further assistance with problematic gambling habits or addiction.
Support & Design
If you need assistance while playing at the casino, there are several ways to get help and answers. If you want to speak directly with the 24/7 live chat, click the support icon in the main menu on the left side. You can also email support@blackjackcity.com.
Additionally, a help center is available with various guides and an FAQ section where you can find answers to the most common questions if you prefer to find answers yourself without contacting the support team.
During our support test, we asked the live chat support about the available responsible gaming tools on the website. We got a response within a few minutes, explaining what tools were available and where to find them.
BlackjackCity Casino is designed with its main menu on the left side, from which you can navigate to all game categories, the help center, access your account, and find the promotions tab. Games can be filtered by categories and added to your favorites.
There is a native mobile app for players on iOS devices in the United Kingdom. During mobile testing, games and pages loaded quickly, and we did not encounter any navigation issues.
Final Thoughts on BlackjackCity
BlackjackCity is an online gaming platform that operates under the regulatory frameworks of the Malta Gaming Authority and the United Kingdom Gambling Commission.
Players can use responsible gaming tools such as deposit limits, take a break from gambling, and self-exclude directly from their account page.
However, a limitation for some players may be that neither crypto deposits nor withdrawals are accepted.
This casino may be suitable for players who want to play under strong regulators such as the MGA and the UKGC, which the platform is licensed by, and for those who prefer slots and classic table games. It may be less suitable for players who want to pay with cryptocurrency and want more withdrawal methods than only bank transfer.
