About Bitkingz Casino
When we first explored Bitkingz Casino, it felt like a platform built for players who want more than just a simple slot lobby. The site combines casino games, live casino, instant games, sports betting, cashback, VIP rewards, and crypto payments in one place.
The lobby is busy, but it gives you a clear idea of what Bitkingz offers. You will see welcome bonuses, jackpot sections, live casino games, sports links, VIP levels, and several payment options, including cryptocurrency.
The site was launched in 2021, is operated by Novatrix SRL, and holds a licence from the Tobique Gaming Commission.
In this Bitkingz Casino review, we look at the bonuses, VIP program, payment terms, games, support, and responsible gaming tools to see what the platform does right and which areas need improvement.
Bitkingz Casino Bonus & Promotions
Bitkingz breaks its promotion section into four categories: all promotions, welcome package, daily booster, and King’s Bonanza.
In the all promotions section, we spotted the welcome package, Daily Booster and King’s Bonanza. But beyond the three-level welcome bonus, another promotion you may find interesting is the 40% reload bonus.
Under the Daily Booster, what you get varies depending on the amount you deposit. For instance, you get a 20% reload bonus when you deposit between €20 and €49, and 40% when you deposit €300 or more.
But like many promotions, this daily reload has its terms. These include a 45x wagering requirement, a maximum bonus amount of €500, and a 30-day bonus expiry. The minimum deposit required to unlock the Daily Booster is €20.
We like that this bonus is straightforward and you know what you are getting from the outset.
However, the 45x wagering requirement is on the high side. But we at least like that the 30-day expiry is longer than what we see at many casinos, which offer a shorter 7-day expiry for promotions.
Welcome Bonus
The casino site offers a three-level welcome package. The first deposit offers up to a 150% bonus up to €1,000 and 100 free spins. Note that the first deposit bonus free spins are tied to John Hunter and the Mayan Gods by Pragmatic Play.
The second deposit will give you a 100% bonus up to €1,500 and 150 free spins on Pink Elephants by Thunderkick.
Lastly, your third deposit will unlock a 50% deposit bonus up to €2,500, plus 250 free spins when you wager on Gates of Olympus by Pragmatic Play.
The first, second, and third deposits require the bonus codes BK1, BK2, and BK3, respectively. You must deposit at least €20 to unlock each of the welcome bonuses. Always remember to enter the code when you place your deposit. Otherwise, you might lose out on the reward.
Like other promotions, each bonus and free spins must be wagered 45 times before you can make a withdrawal, and your bet is limited to €5.
There are other conditions, including a 24-hour activation time for free spins and a 7-day expiry, with a 30-day money bonus duration.
Besides, if you are a crypto enthusiast, note that the bonus is not available for crypto deposits. And if you are a player from certain regions, you might be exempt from using this first deposit welcome bonus. So make sure to check the bonus terms before you make a deposit.
Other bonus conditions apply, including 45x wagering requirements, €5 maximum bet, and no bonus on cryptocurrency.
Although the casino terms are strict, we appreciate that the platform provides the information upfront, so you don’t need to dig deep into hidden bonus terms before you know what your offer is.
This Bitkingz welcome package might appeal to you if you’re a high roller and you don’t mind the duration restrictions. But if you’re a casual player just looking for quick wins, this promotion might not suit you.
Loyalty Bonus
We could not find any traditional loyalty program at the time of writing this Bitkingz casino review.
But we did see instant cashback, where you can play your favourite games with real money, grow your cashback balance, and exchange it for cash.
Other than that, the VIP program seems to be the route to get any reward for your activity on Bitkingz.
VIP Bonus
Dubbed the Club of Kings, this casino site offers a dedicated VIP program, and we like how the platform structures its VIP page.
Right at the top, you will see the different perks that you will get to enjoy the moment you unlock the VIP status, and these include higher withdrawal limits, higher bonuses, VIP treatment, and exclusive content.
We think these are all generic in their descriptions, aside from the higher withdrawal limits and better bonuses. The casino could explain further what they mean by "VIP treatment" and "exclusive content".
The VIP operates in level mode, and the platform starts you off as a Settler before you become a Merchant. From Merchant, you move to Guard, Captain, Earl, and the final stage, which is the maximum level, is King. The bonus you get varies based on your level. As a Settler, your instant cashback is subject to 25x wagering.
By the time you get to the final stage, the King level, you get a level prize of €2,500, and your instant cashback wagering requirement will be reduced to just 3x. Your KP boost will be set at 50%, while you get VIP boosts and other VIP exclusive tournaments.
However, there is no clear instruction on what really contributes to the Bitkingz VIP program. The casino site states that before you can get any KP, which is King’s Points, you must deposit a minimum of €20. The more you deposit, the faster your VIP status can change.
Nevertheless, we would have loved to see a visible progress bar that shows how you are moving up. While the casino’s VIP program seems to be straightforward, it is not easy to meet the criteria, especially if you’re a casual player.
For instance, to become a Captain, you must have acquired 10,000 KP, and before you can attain the King status, you must have gathered 50,000 points.
So if you’re a casual player, you may find it challenging to meet some of these requirements. But if you intend to play and wager with higher amounts on Bitkingz for long, the VIP program might be worth exploring.
Payments at Bitkings Casino
To see the full list of available payment options, go to the footer, open the General section, and select Payments. That is where the site displays the available fiat payment methods. We spotted Visa, Mastercard and Maestro.
For payment gateways, we saw Skrill, Neteller, Instadebit, Neosurf, and many more. The minimum deposit is €20 for most payment methods, and the maximum deposit per transaction is €4,000. The same amount applies to withdrawals.
If you are depositing to unlock a bonus, always remember to enter the bonus code before completing your deposit. Otherwise, you might lose out on the offer.
For withdrawals, you can use multiple methods, including Visa, Mastercard, Skrill, Neteller, bank transfer, Interac, EcoPayz, and others.
The site lists free charges for both deposits and withdrawals, but this may not apply to all locations or banks. So, you may still need to check with your payment provider first if you are concerned about extra charges.
The site says deposits and withdrawals are instant, regardless of the payment method. But from our experience, that hardly ever happens. In some cases, deposits or withdrawals may take up to 3 business days to reflect in your account. However, we expect crypto to be faster, typically taking 15 to 30 minutes.
When we reviewed the payment terms, we noticed some important limits you should be aware of.
Firstly, any deposit on the website must be wagered 3x before you can withdraw, which is higher than the one-time deposit rollover that most players are comfortable with.
Also, your daily withdrawal is limited to €2,500, weekly to €5,000, and monthly to €20,000, unless you have VIP status, which gives you higher withdrawal limits.
Moreover, you may be required to complete KYC verification before you can withdraw, and the casino site may also request document and phone verification.
If you are unavailable or you cannot provide the required information within two weeks, then the casino platform may lock your account and cancel your withdrawal.
We like that there are numerous payment options, especially for crypto, but the 3x deposit rollover and the strict KYC verification might not sit well with some users.
Bitkingz Casino Games & Providers
With 107 providers contributing thousands of titles to Bitkingz, the platform has a huge gaming library, especially with slots dominating it. There is also an option for live casinos, but the diversity is not as much as we expected.
However, the casino offers many filter options for slot games, including trending, high-volatility, jackpot, Megaways, crash, books, and more.
Some of the trending games we observed were Big Bass Bonanza from Pragmatic Play, Hot Ross from Hacksaw Gaming, and Fire in the Hole 3 from Nolimit City.
When we tested the games, most of them loaded quickly in both desktop and mobile browsers. But the only limitation is that you cannot play most games in demo mode. You have to deposit real money to play games.
Bitkingz Casino offers a web app you can install to enhance your gaming experience. However, note that these are not native apps that you can download in the App Store or Play Store.
We missed a clear scratch games category in the game lobby. However, Bitkingz does cover table-style games through its live casino section, including blackjack, roulette, baccarat, card games, and live game shows.
So that is why we stated earlier that slots dominate the game library, even though the site is not limited to slots alone. While the site did not clearly list the total number of games, based on the number of providers, we expect to see thousands of titles.
If you want something other than slots, you can play different variants of blackjack and roulette, and you can even make predictions on shows, with Stock Market as an option.
Safety & Responsible Gaming
Bitkingz has been around since 2021, and its operator is Novatrix SRL, which holds a licence from the Tobique Gaming Commission. The site integrates various safety measures including SSL encryption, AML verification and KYC.
Unlike top-tier gambling licences such as the UKGC or the MGA, Tobique offers little oversight and limited player protection.
The responsible gaming page at Bitkingz Casino provides educational content on the importance of viewing online casinos as entertainment rather than a source of income.
The site also discusses various tools you can use for problem gambling, including personal limits, deposit limits, loss limits, withdrawal limits, self-exclusion, and cooling-off limits.
It provides instructions on what each tool does and its limitations. But unfortunately, the site does not allow you to activate the tools directly. Although it states, “please follow the link,” we noticed that there was no link to follow.
So, you are limited to contacting support before you can activate any of these tools.
We would have preferred this responsible gaming setup more if players had control over when and how they wanted to activate these tools.
However, the platform links to external organisations that can help with gambling addiction, including Gamblers Anonymous, Gambling Therapy, and GamCare.
They also provide instructions for protecting minors and list relevant websites, including Net Nanny.
The Bitkingz responsible gaming page is decent enough, but the lack of player control over responsible gaming tools is an obvious miss.
Support & Design
You can contact Bitkingz through 24/7 live chat and email support. When we tested the live chat during our review, agents generally returned within one minute. The agent was responsive and answered our questions professionally, but after two minutes of inactivity, the chat was automatically disconnected.
In terms of design, Bitkingz's website approach is simple and modern. The use of a charcoal-like theme is easy on the eyes, while the platform adopts a minimal, sleek approach to bonus cards and avoids flashy animations and irritating pop-ups.
Also, the site is user-friendly, with a left-side menu and collapsible lists, although we would have preferred options to hide the entire menu.
There are a few filtering options, including filtering games by provider. You can favourite games and check your last played or recently played games using the search button icon. All these features and tools make the platform user-friendly.
In addition, the site caters to a diverse audience and offers English, German, French, and Arabic.
Final Thoughts on Bitkingz Casino
After combing through the nooks and crannies of Bitkingz Casino, the platform presents itself as a solid option. That’s if you are a player who wants a casino with many payment options, crypto support, a large selection of slot titles, live casino games, and cashback that gives you something to work toward.
The site also does well in terms of design and support. The platform is easy to navigate, the live chat was responsive during our test, and we like that important bonus terms are displayed up front.
But Bitkingz is not the kind of casino where you should ignore the terms. The 45x wagering on bonuses is strict, the 3x deposit rollover before withdrawal is higher than what we usually like, and the VIP program may take time to make sense if you are a casual player.
So, Bitkingz may suit you if you want plenty of games, crypto payments, cashback, and long-term VIP rewards.
But if you prefer simple bonuses, easy withdrawals, and quick wins, this may not be the best casino for you.
