About 5Gringos
5Gringos Casino was launched in 2020 by Rocketship Ventures S.R.L. The platform is licensed and regulated by the Tobique Gaming Commission, a less strict but typical regulator for offshore casinos like this.
The platform offers a broad range of games, including slots, live casino games, game shows, sports betting, virtual sports, and more, so there is plenty to explore.
New players can claim a casino welcome bonus or a betting welcome offer. For existing players, promotions are also available, including cashback, reload bonuses, tournaments, and more.
There are also many payment options available in both FIAT and cryptocurrencies, so making your first deposit shouldn’t be a problem on this platform.
5Gringos Bonus & Promotions
In the bonus and promotions tab on the website, we found welcome bonuses for both casino players and sports bettors. Moreover, several ongoing promotions and offers were available, including reload bonuses and 15% weekly cashback up to €3,000 for casino players.
If you prefer live casino games, you can also get 25% live cashback up to €200 every week. Sports bettors can claim a 50% risk-free bet up to €50 and enjoy weekly reload bonuses up to €500.
So there are actually quite a lot of different promotions available on the platform. Just keep in mind that all promotions, including welcome offers, are subject to wagering requirements unless otherwise stated; we will cover these later in this review.
Welcome Bonus
When you sign up for an account and make your first deposit of €20 or more, you can claim a casino welcome bonus of 100% up to €500 + 200 free spins. Remember to activate the bonus and the free spins in your account after you make your deposit.
The free spins will be handed out in batches of 20 per day, until you receive the full amount. Unfortunately, the wagering requirements of X35 for the bonus and X45 for winnings from free spins are quite steep. You have 10 days to meet the wagering requirements. Also worth keeping in mind is that all games contribute differently to wagering, and you can see a full list in the bonus terms on the website.
There is a maximum win cap of X10 the bonus amount, which limits the possible winnings. Also, when playing with bonus funds, the maximum bet you are allowed to make is €5.
Moreover, deposits made via Skrill or Neteller are not eligible for this welcome offer or any other bonus offers on the website. There is also a list of countries that can not take advantage of this offer, which you can read more about in the bonus terms at the casino.
There is also a smaller welcome offer for sports bettors, where you can get 100% up to €100 on your first deposit of €20 or more. This bonus comes with an X5, and bets must be made on odds of 1.50 or higher.
Loyalty Bonus
There is no loyalty bonus available at 5Gringos.
VIP Bonus
A VIP program is available on the platform with five levels, each offering its own perks and rewards. There is no special invitation needed for the VIP club; instead, you will start working your way through the levels from your first deposit.
The first and second levels offer lower-tier rewards such as 24/7 live chat support and on-site promotions (both of which are already available to everyone), but from the third level and up, you can start getting some more unique and valuable perks.
Among these are higher withdrawal limits, personalized offers, access to a personal VIP manager, and more. We actually like the simplicity of the program, since you don’t need to think too much, and you’ll progress to the next level simply by playing the game you want.
Payments at 5Gringos
The payment section at the casino is quite broad, offering many options for both deposits and withdrawals in FIAT and cryptocurrency. When you want to make a deposit, you can use credit/debit cards such as Visa or Mastercard, e-wallets including Neteller, Skrill, Mifinity, Paysafecard, and cryptocurrencies.
All deposits are processed instantly, regardless of payment method, and the minimum deposit is €10. The maximum deposit per transaction is €2,000 for card payments and €5,000 for e-wallet and crypto payments.
When you want to make a withdrawal, you can use all the above-mentioned methods except Paysafecard; instead, you can use bank transfers. The minimum withdrawal is €10 for FIAT options and €30 for crypto withdrawals.
Card payments offer a maximum withdrawal of €3,000 per transaction, while crypto allows for up to €5,000. You are, however, only allowed to have a maximum of three pending withdrawal requests at a time. So for large wins, you will have to wait until the first three transactions are processed. There is also a cash-out limit of €7,000 per month, which is quite low, unfortunately.
Also worth mentioning: before the casino approves any withdrawals, you must complete KYC and use the same method for payouts you used for your deposit; if that method is unavailable, you must use a bank transfer.
5Gringos Games & Providers
The game section on the platform is actually broad and caters to many different types of players. You can find casino games such as slots, live games, game shows, instant games, virtual sports, traditional sports betting, and horse racing.
In the slot section, we found titles such as Sugar Rush 1000 from Pragmatic Play and Book of Ra Bonus Buy from Novomatic. There are also several types of slots available, such as MEGAWAYS, buy features, and jackpot slots.
There is also a live casino where you can find classic table games, such as Blackjack, Roulette, Baccarat, Omaha, and more. Moreover, a few live game shows are also available, including Money Time and Sweet Bonanza Candyland.
Sports bettors can bet on popular markets in the sportsbook, such as ice hockey, soccer, and American football. There is also horse racing and virtual sports available. The sportsbook has a few nice features, such as early cashout and a bet builder, which provide a more in-depth experience.
In terms of game providers, there is quite a mixed bag of well-known providers and smaller studios. To mention a few, you can find Pragmatic Play, Hacksaw, Novomatic, NoLimit City, and 3Oaks Gaming. Keep in mind, however, that the availability of games and providers may vary, depending on your location.
Safety & Responsible Gaming
5Gringos is owned and operated by Rocketship Ventures S.R.L, a company registered in Costa Rica with registration number 3-102-921894. Unfortunately, there is no available information on the website, which is a downside for transparency.
The platform is licensed and regulated by the Tobique Gaming Commission. The website does at least have basic security measures, such as a valid SSL certificate and encryption, to protect your personal and financial information.
Unfortunately, the responsible gaming page offers only a few links to external help organizations and little of value, suggesting a low commitment to player safety in that area. You do, however, have the option to self-exclude from gaming if needed.
Support & Design
When you need help at 5Gringos, the fastest way to reach support is to click the live chat button in the left-side menu. You will be asked to enter your name and email and write your question. We actually connected to a live representative within a few seconds, so the response time is quite good.
The live support is open 24/7, even though it’s listed as a perk in the VIP program, which makes it a bit odd and less trustworthy. If you have less urgent matters, you can also email support@5gringos.com or check the FAQ section, where you can find answers to the most common questions.
The platform has a cartoonish theme in mind for the design, but it is quite hard to put a finger on what they want to achieve. While the left side menu contains most categories, there are no subcategory filters or sorting, so it can be a bit hard to find what you are looking for.
There is no mobile app, but the website is responsive and works on mobile devices without issues during testing.
Final Thoughts on 5Gringos
5Gringos is an online casino with a good selection of games and payment options, and while offering several bonuses and promotions, the wagering requirements are unfortunately quite steep.
The low monthly withdrawal of €7,000 might also be a problem if you land a big win, and combined with the maximum of three consecutive withdrawal requests, it may take some time to cash out larger wins.
We did not like that the casino does not provide any transparent information about the company or its license. This is a bit concerning, given the low commitment to responsible gaming and the misleading listing of VIP perks.
We believe there are better choices, but if you still decide to try this casino, make sure you read the terms and conditions very carefully.
