About
While browsing through HeySpin Casino, we noticed the underlying feature that holds the platform together is its simplicity. This feature encompasses everything, from the elaborate offerings to the design details and functionality.
The casino was launched in 2020 with an fully-packed game selection powered by software belonging to Aspire Global International LTD. This company is fully established and licensed by the Malta Gaming Authority to provide online gaming services. It operates other gaming sites, such as Mr.Play and PlayFrank Casino. Additionally, the casino operates in Great Britain under a licence issued by the UK Gambling Commission.
But it's not only HeySpin loaded gaming library that wowed us; its welcome package is decent compared to similar platforms. They also offer different promotions and loyalty programs.
You will find three iGaming sections: casino, live, and sports. In the casino section, we found an exciting combination of classic and new slots. Popular titles you can check out include Book of Dead and Sweet Rush Bonanza. These games are available for demo-mode tryouts if you're not ready to play with real money . Regardless of your playing mode, you can expect remarkable gameplay from innovative providers like Play'n Go, Pragmatic Play and Relax Gaming.
Additionally, HeySpin Casino offers a secure platform that ensures the protection of your personal data and funds. It employs SSL encryption and a strict privacy policy. The casino provides modern solutions to promote seamless banking, navigation, responsible gaming, and customer support.
Bonus & Promotions
HeySpin Casino offers extensive bonus promotions for both new and returning customers. . The casino section stands out with a triple welcome package meant to celebrate your new account on the site. While the casino generously distributed this welcome reward across the first three deposits, we noticed that the actual offer cannot compete with the more lavish rewards offered by other gaming sites. We provide a comprehensive review of Hyspin welcome bonus in the next section.
In addition to the welcome bonus, the platform offers a variety of other promotions, including free spins, cashback, and loyalty rewards. If you're a sports betting enthusiast, you can grab a ton of offers to enhance your winning odds.
Welcome Bonus
The welcome bonus package is an exclusive reward for new players on the site. Once you sign up, the casino kicks off your experience with a 100% bonus of up to €50 plus 100 free spins to play Big Bass Bonanza. You will claim this reward in the course of your first three deposits on the platform.
A minimum first deposit of €20 activates a 100% bonus of up to €50 plus 20 free spins. On your second deposit, the casino releases 40 free spins. You will receive an additional 40 bonus spins on your third deposit. Note that each bonus amount and free spin winnings are subject to a 35x wagering requirement and a minimum deposit of €20.
While the wagering requirement may be fair, the actual bonus may not be worth the stress. The casino could enhance its bonus offerings to compete with more generous rewards from other platforms.
Loyalty Bonus
HeySpin Casino offers a point-based loyalty system, where you earn points as you progress through the 7-level loyalty ladder. While the first five levels require stipulated points to attain, you can only access the last two levels by exclusive invitation.
We noticed that the casino offers various loyalty bonuses based on the player's level. Also, the redemption rate of the loyalty points for real cash varies based on your level. While you require 35 points to redeem €1 as a new member, you only need 15 points to claim the same amount as a Prestige level member.
Additionally, some loyalty benefits are exclusive rewards reserved for players at higher loyalty levels. The loyalty privileges you can claim under this program include birthday bonuses, Sunday spins, live tournaments, higher deposits and withdrawal limits, monthly cashback, and personalised promotions.
Banking & Speed
The casino offers a banking system with traditional credit card options, such as MasterCard and Visa. You can also use e-wallet payment providers such as Neteller, Skrill, Payz, and AstroPay.
These transaction methods facilitate instant deposits. However, withdrawal times vary depending on the method you select. With the credit cards, you can expect your withdrawal within 0-6 business days. Neteller and Skrill process withdrawals in 2 working days, while Payz and Astropay process them in 4 and 3 days, respectively.
The banking options available to you may be based on your location. This means you may not have your preferred method available, but you will definitely get the most convenient one for your jurisdiction.
Games & Providers
The site is divided into three main categories: casino, live, and sports. You can dive straight into any section that catches your fancy to explore your interests. Our observation reveals that the casino section features over 3,000 slots powered by top studios, including Red Tiger Gaming and Games Global. This diverse library offers popular and adventurous titles, such as Gonzo's Quest and Le King.
Beyond regular slots, this category features jackpots, Megaways, and Drops & Wins. It offers some of the best RTP slotsacross various themes, catering to your diverse preferences.
Moreover, you can explore immersive experiences at the live casino. This category offers multiple variations of roulette, blackjack, poker, baccarat, and game shows. These games are available in real-time.
Safety & Responsible Gaming
HeySpin Casino operates to the highest standards of fair gaming, holding licenses from both Malta and the UK. The Malta Gaming Authority and the UK Gambling Commission regulate the activities of the operating company, Aspire Global International LTD, to ensure your interests are protected.
The site also employs advanced 128-bit SSL encryption technology to safeguard sensitive data and transactions. It maintains strict confidentiality, as outlined in its detailed privacy policy.
You will also find a comprehensive set of responsible gaming tools to enhance your experience. These tools protect you from addiction by helping you manage compulsive gaming. They include deposit limits, reality check, cool-off period, and self-exclusion. The casino suggests professional organisations you can contact for help to manage cases of problematic gaming. You can also protect minors around you from engaging in problematic gaming by activating some of the safety tools the casino recommends.
Support & Design
Our experience with support opens a contact form that requires personal details, including full name and email address. Beyond filling out these details, the form offers a list of enquiry topics you must choose before you can ask specific questions. This approach appears tedious and takes more time when compared to other sites with active live chats happening right on the homepage between users and support staff.
Besides the contact form, the site provides a help page with elaborate solutions to every aspect of the casino. The page organises the solutions by section to facilitate easier navigation through the topics. It also has a list of the top questions about the casino at the beginning of the page. The casino provides a direct link to customer support email to help you make further enquiries.
We noticed HeySpin Casino does not offer live chat support offline. This feature may be a service available to only signed up players.
Beyond customer service, HeySpin Casino's website design promotes a simple and intuitive operation. The minimalist approach enhances hassle-free browsing and gameplay. Additionally, the games feature an intuitive interface and immersive soundscapes. They load fast across desktop and mobile devices.
Conclusion
HeySpin is clearly for players seeking a rewarding experience in casino, live casino, and sports betting. The site streamlines gameplay in these categories with a minimalist design and demo gaming. You can raise the stakes with real-money experiences in your favourite titles from renowned software providers.
If you're looking for a site with an elaborate loyalty program, the casino provides many benefits and privileges, such as cashback, birthday bonuses, and exclusive promotions. HeySpin Casino offers a triple welcome package worth up to €50 plus 100 free spins. However, the bonuses may not be worth the triple deposits you need to activate them.
In addition to the welcome bonus, the casino offers impressive promotions, including cashback, free spins, and tournament prizes. You can also take advantage of sports bonuses to improve your winning odds. Visit HeySpin Casino to explore the games and available bonuses.
