About
QueenVegas Casino feels less like the neon strip of Vegas and more like wandering into a royal palace. That's probably because the site has been around since 2011 and hasn't had a revamp in a while.
Security-wise, QueenVegas meets all the standards, as it is owned by SkillOnNet, an operator that holds licenses from the MGA, the Swedish, Danish, and UK Gambling Commissions. If you are looking for more modern, yet equally secure SkillOnNet Casinos, you can explore some of its more recent sister casinos: PlayOJO, PlayMillion, Mega Casino, Zebra Wins, and Slots Magic.
QueenVegas boasts longevity and over 9,000 casino games from hundreds of providers, but offers quite a limited selection of bonuses. The casino advertises a welcome bonus of 100 free spins, daily bonuses, and a VIP club. We will explore more of what this casino has to offer and see if QueenVegas can still hold its throne.
Bonus & Promotions
QueenVegas has very few promotional options, which is a big letdown. The only ongoing promotions are distributed through the "Daily Picks" promo. That sounds fun, but we couldn't find any details about the types of casino bonuses on offer or their wagering terms. If they are anything like the welcome bonus, the wagering will be particularly steep.
We've seen mentions of VIP perks and player-of-the-day leaderboards on the homepage, but once we logged in, the VIP lounge just disappeared.
Welcome Bonus
The welcome bonus of 100% up to 100 spins on Spina Colada. Not the lowest bonus ever, but if you factor in the 60x playthrough, this is not the best value welcome offer. The minimum deposit is suitable for all budgets at €10, but the bonus deadline is tight, with only 30 days to meet the terms.
VIP Bonus
QueenVegas's VIP lounge promises six distinct levels, accompanied by a clearly explained points system and the corresponding perks. However, after creating an account, we couldn't find any trace of the VIP club or its rewards. Overall, the VIP club's operation leaves much to be desired.
Banking & Speed
QueenVegas gets credit for covering all payment options a player may need. Visa, Mastercard, PayPal, Trustly, EcoPayz, Neteller, Skrill, Paysafecard, and more are all available. Their availability depends on your location, so please check with the cashier before depositing. Minimum deposit and withdrawal are set at a budget-friendly €10.
The maximum monthly withdrawal is €10,000, and the maximum withdrawal per transaction is €5,000. These payout limits are more suited for low-stakes players.
E-wallet payouts can be processed within 12-24 hours, while card and bank transactions may take up to five business days to hit your account. Still, some players mention withdrawal delays or unexpected bank fees, so make sure to keep that in mind.
Games & Providers
This is the only aspect where QueenVegas Casino impressed us. Its royal library hosts over 9,000 games by NetEnt, Big Time Gaming, Play'n GO, and a live casino fit for real-time, exciting wagers.
The game variety and provider lineup are outstanding, featuring popular titles such as Immortal Romance, Vikings Go Berzerk, and Guns N' Roses. Jackpot enthusiasts can enjoy progressive slots like Cleopatra and Golden Goddess.
The search feature allows you to sort by provider and genre, but the lobby is only accessible after registration, which feels unnecessarily exclusive. The live dealer section features tables with multiple limits and variants, offering classics such as blackjack, roulette, and baccarat, as well as game shows.
Safety & Responsible Gaming
QueenVegas Casino takes security extremely seriously, holding reputable licenses from the Malta Gaming Authority, Danish Gambling Authority, Swedish Gambling Authority, and UK Gambling Commission. As the casino is licensed in several jurisdictions, you'll find SSL encryption protection for your funds, and all games have audited RNG by iTech Labs, giving you peace of mind that every spin and hand is fair and unbiased.
The casino also looks after its players' gambling habits, offering a full suite of responsible gaming tools. You can easily set deposit limits, loss limits, and session time controls right from your account. There are also self-exclusion options and a self-assessment test if you want to check in on your gambling habits.
These useful tools are complemented with links to helpful organisations like GamCare, Gamblers Anonymous, and BeGambleAware, ensuring support is just a click away if you ever need it.
Support & Design
The customer support is supposed to be 24/7, but there is no live chat feature, and email responses are reportedly very slow. The FAQ is a large and useful support channel on the site. We also found an overwhelming number of negative user reviews, which corroborate our disappointing experience getting in touch with customer support.
Design-wise, QueenVegas leans a bit traditional rather than cutting-edge, giving you the impression of playing at an outdated site rather than a modern casino. The menus are logical and game categories are well-organised, which helps you find your favourite slots or live dealer games without much hassle. The platform performs decently across devices, with a mobile-optimised version that fits neatly on smaller screens. We tested it on both iOS and Android, and the experience was clunky at times, but generally, it worked as expected.
Conclusion
QueenVegas Casino offers plenty of opportunities to spin for gold, but don't expect the royal treatment when it comes to bonuses. The antiquated design, lack of recurring bonuses, elusive VIP perks, and slow support leave much to be desired.
The slot and banking selections are very diverse, and the platform is mostly safe, yet daily play can be tiring when you realise the bonuses are sparse and have strict terms.
For players who want a casino experience with steady promotions, real VIP offers, and responsive support, you may want to look for a newer gambling platform.
