About Jacktop
Jacktop Casino is a platform offering casino games, including slots, table games, live games, and game shows. There is also a sportsbook where players can bet on major betting markets and virtual sports.
Players can get started by depositing using cards, e-wallets, bank transfers, vouchers, or cryptocurrencies. On the first four deposits, players can claim a casino welcome bonus, while sports bettors can get a betting welcome bonus on the first four deposits. Existing users can participate in a VIP program if invited by the casino staff, get weekend reload offers, and more.
The casino operates under licenses from the Anjouan Gaming Authority and the Curaçao Gaming Authority, so there are some countries and regions that are restricted from signing up for the platform, and the availability of bonuses, games, and payment methods may vary depending on the jurisdiction you are playing in.
The casino was launched in 2022 by FGS Software Solutions S.R.L and this review is based on the Anjouan license.
Jacktop Bonus & Promotions
New players at Jacktop Casino can claim a casino welcome bonus on their first four deposits, while sports bettors can claim a welcome offer on their first four deposits. For existing players, there are weekend reload bonuses, weekly free spins offers, and more.
Additionally, a VIP program is available, though it’s invitation-only, meaning you must receive an invitation from casino staff to join.
Welcome Bonus
When you sign up for an account at Jacktop, you can claim casino welcome bonuses on your first four deposits.
- First deposit bonus: 100% up to €500 + 100 free spins
- Second deposit bonus: 50% up to €500 + 40 free spins
- Third deposit bonus: 50% up to €1,500 + 75 free spins
- Fourth deposit bonus: 150% up to €2,500 + 120 free spins
Each bonus offer requires a minimum deposit of €20. The first three deposit bonuses carry a 50x wagering requirement, while the fourth deposit bonus has a 60x wagering requirement, although it's not stated in the bonus terms whether it's on the bonus amount or on the deposit + bonus amounts.
No bonus validity period is stated either. Winnings from the free spins must be wagered 50x, and no max win cap for free spins winnings is stated.
While playing with bonus funds, the maximum amount you are allowed to bet is €5, and the max win cap for the welcome bonuses is €10,000.
Sports bettors can also claim welcome bonuses on their first four deposits.
- First betting welcome bonus: 30% up to €100
- Second betting welcome bonus: 30% up to €100
- Third betting welcome bonus: 40% up to €150
- Fourth betting welcome bonus: 50% up to €150
Each bonus requires a minimum deposit of €10, and all bonuses are wager-free. The minimum odds you can bet on are 1.90, and the maximum is 3.00. No maximum win cap is stated for the betting bonuses.
Loyalty Bonus
There is no loyalty bonus available at Jacktop Casino.
VIP Bonus
A VIP program is available on the platform to players who receive an invitation from the casino staff. While the website states that loyal and active players are likely to receive an invitation, there are no clear requirements for joining the VIP club.
Once a member of the program, players can benefit from perks such as daily cashback up to 15%, access to a personal account manager, free spins rewards, exclusive bonuses, level-up rewards, and more. It’s worth noting that all bonuses and rewards earned through the VIP program are subject to wagering requirements unless otherwise specified.
Payments at Jacktop
Payments to the platform can be made via cards, bank transfers, e-wallets, vouchers, or cryptocurrency.
When you want to make a deposit, you can use credit/debit cards such as Visa or Mastercard, e-wallets including Neteller, Skrill, Neosurf, and ecoPayz, bank transfers, vouchers via Flexepin or Paysafecard, and cryptocurrency. The minimum deposit you can make is €10, while the maximum amount you can deposit per transaction is €2,000.
Withdrawals, however, are limited to e-wallets and cryptocurrency. The minimum amount you can withdraw is €40, while the maximum per transaction and month is €500. Higher withdrawal limits can be applied individually to VIP players invited to the VIP club, per request. No withdrawal processing time is stated, but payout requests are only handled Monday-Friday.
It’s worth noting that the availability of payment methods may vary by region.
Jacktop Games & Providers
Jacktop offers casino games such as slots, live games, table games, and game shows. There is also a sportsbook available where players can bet on major betting markets, as well as a few virtual sports.
In the slot section are titles including the Big Bass Splash series from Pragmatic Play, Midas Golden Touch from Thunderkick, Royal Joker: Hold & Win from Playson, and Mongol Treasures from Endorphina, among others. Several slots include features such as Bonus Buy, Megaways, Hold & Win, Cascading Reels, and more.
If you are more interested in live games and classic table games such as Blackjack, Roulette, Omaha, poker, and Baccarat, you can find these titles in the live casino section. There are also a few live game shows available, including Money Time, Sweet Bonanza Candyland, Dream Catcher, and more.
For players who prefer to bet on sports, a sportsbook is available where you can place bets on major markets, such as ice hockey, American football, soccer, basketball, golf, tennis, MMA, and more. There is also a live betting feature if you want to bet on games already underway. Additionally, a few virtual sports are also available.
Available game providers on the platform include Pragmatic Play, Novomatic, Mascot Gaming, Hacksaw Gaming, Onlyplay, and several others. Worth mentioning is that the availability of games and providers may vary by region.
Safety & Responsible Gaming
Jacktop Casino is owned and operated by FGS Software Solutions S.R.L., a company registered and established under the laws of Costa Rica with registration number 3-102-871832. The platform is licensed and regulated by the Anjouan Gaming Authority with license no. ALSI-102310003-FI5 and by the Curaçao Gaming Authority under license OGL/2024/1673/0915.
It's worth mentioning that both the Anjouan and Curaçao licenses provide a more limited regulatory framework than authorities such as the MGA or the UKGC, particularly in areas like player protection and complaint handling.
Additionally, players who have not logged into their accounts for six consecutive months will be charged a fee of €10 per month, deducted from any remaining balance until the account reaches zero. The fee starts on the 7th month of inactivity.
In terms of security and player safety, the site uses SSL encryption to protect data transmitted between the user and the platform. Moreover, players can set deposit, time, and wager limits to their accounts, as well as take a cooling-off period or self-exclude entirely. To set limits, request breaks, or self-exclude, players must contact support.
There are also a few links to external help organizations available, which you can contact for further assistance with problematic gambling habits or addiction.
Support & Design
If you need help while playing on the platform, one way to get assistance is by clicking on the live chat button in the main menu on the left side to connect to the 24/7 live support. You can also email support@jacktop.com, though no response time is specified for email support.
An FAQ section is also available if you would rather find answers to common questions yourself rather than speak to the support team. During our support test, we asked the live chat what responsible gaming tools were available and received a response after five minutes, explaining which tools were available and that they could only be activated by contacting support.
Jacktop Casino is designed with its main menu on the left-hand side, from which you can navigate to all game categories, the VIP and promotions tab, live support, and select the website language. Games can be filtered by provider and category.
There is no native mobile app, but the website includes a QR code you can scan with your smartphone or tablet to access the mobile casino. During mobile testing, games and pages loaded quickly, and we did not encounter any navigation issues.
Final Thoughts on Jacktop
Jacktop Casino offers flexible deposit options for players who want to get started, although the €500 monthly withdrawal limit and only two withdrawal methods may be limiting. Additionally, the 50x-60x bonus wagering and fees for inactive accounts may also be a limitation for some.
Players can also activate responsible gaming tools, although this must be done by contacting support, which may feel inconvenient.
On the other hand, the casino offers a varied selection of games, and users can choose between casino games and sports betting.
This casino may be suitable for players who want to switch between casino games and sports betting, as well as for those who want flexible deposit options. It may be less suitable for those who want more than two withdrawal options, higher withdrawal limits, and who want to avoid paying fees for inactive accounts.
