About SupaCasi
In today’s review, we signed up and tested the main features of SupaCasi, a casino and sportsbook platform with a Maneki Neko mascot. The casino is compatible with desktop and mobile play, and supports multiple currencies and languages.
Owned by Famagousta B.V., a company that also manages Jupi, HotLoot, and Frenzino Casino, SupaCasi has been operating under a Curaçao Gaming Board license since its launch in 2021.
In addition to welcome bonuses, the casino also features multiple reload options, including deposit matches, free spins, and live cashback.
SupaCasi Bonuses & Promotions
Casino players have a wide range of recurring promotions, with reload bonuses available on every day of the week. Also, depending on your sign-up country, you may have access to a crypto welcome bonus and crypto reload bonuses.
Bonus rules generally require a wagering of 35x the deposit and bonus amount, 35x for free spins winnings, and 40x the crypto bonus. The validity periods vary depending on the bonus type. Welcome bonuses are usually valid for 30 days, while reload bonuses are valid for 7 days.
The contribution rates for casino bonuses are different from those for live casino bonuses. For casino offers, slots contribute 100%, table games 20%, and virtual and lucky games 50%.
Maximum cashout limits depend on the bonus type and the percentage amount if it is a match deposit offer. For instance, cashback and loyalty-derived bonuses are capped at 5x the initial amount.
200% match bonuses or higher have a maximum cashout limit of 3x your initial deposit, 150% to 199% match bonuses have a maximum cashout limit of 6x, 120% to 149% match bonuses have an 8x cashout limit, 100% to 119% matches have a 10x maximum cashout limit, and 25% to 99% matches have a maximum cashout limit of 12x.
Welcome Bonus
SupaCasi players are eligible to claim a welcome package up to €2,000 and 1,000 free spins for their first three deposits. Each stage consists of a match deposit and a number of free spins, credited as follows:
- First deposit: 125% up to €750 plus 250 free spins
- Second deposit: 100% up to €750 plus 250 free spins
- Third deposit: 125% up to €500 plus 500 free spins
The minimum required deposit is €25. To claim the offer, you have to wager the match bonus 30x the deposit plus bonus amount, and the free spins winnings 30x as well. The maximum bet while playing with the bonus is €5.
The maximum cashout limit for the 1st and 3rd deposit bonuses is capped at 8x the initial deposit, while the 2nd bonus has a maximum cashout limit of 10x the initial deposit.
You have 30 days to complete the wagering requirements for the deposit bonuses, and 7 days to wager the free spins.
If available in your region, you may also opt for a crypto combo welcome bonus consisting of 150% up to 1 BTC plus 150 free spins with a minimum deposit of €30. For this offer, you have to wager the bonus amount 40x within 7 days, and the free spins within 48 hours.
Disclaimer: Bonuses may vary by jurisdiction and may be changed or removed by the casino at any time.
Loyalty Bonus
The casino features a Rewards Shop where you can earn coins and purchase free spins and match bonuses. The information we had available did not specify the coin-earning process or the earning rate.
VIP Bonus
The VIP Club at SupaCasi can be accessed by invitation or by making a single deposit of at least €1,000. Among the advertised VIP perks are a personal account manager, faster and priority withdrawals, and tailored promotions and bonuses. VIP membership is not permanent, meaning players have to play frequently to keep their status. Progression levels and requirements are not disclosed, nor are the specific rewards.
Payments at SupaCasi
Supported payment options include Visa, Mastercard, MiFinity, Neosurf, Paysafecard, Skrill, Neteller, Cashlib, Flexespin, and Jeton. Cryptocurrencies include Bitcoin, Bitcoin Cash, Ethereum, Litecoin, and Tether. The availability of these payment methods will vary based on your registration location.
The minimum deposit ranges between €20 to €25, depending on the payment method, with a general minimum withdrawal of €100. Payouts are limited to €1,000 per day and €7,000 per month.
The casino covers processing fees for withdrawals of €1,000 or more per calendar month. For lower amounts, the transfer and subsequent withdrawal operations are paid by the user. Internal withdrawal processing may take up to 72 hours after approval from the payments department. E-wallet and crypto payouts may take up to 24 hours to be completed, while bank transfers may take up to 5 business days.
All deposits must be wagered at least 3x before cashing out. If you have just one deposit in your account and want to withdraw, your maximum cashout is limited to 15x the initial deposit.
KYC verification is required when your cumulative deposits or withdrawals surpass €2,000. Accounts that are inactive for 6 consecutive months will incur a €5 monthly fee.
SupaCasi Games & Providers
SupaCasi has over 6,000 games, including slots, table games, virtual games, lucky games, crash games, jackpots, and bonus buys. The list of providers has more than 70 names, including PG Soft, Popiplay, Mascot, Shady Lady, and Thunderkick.
Some example titles we found here are Laced, Anubis Wrath, 3 Lucky Nuggets, Battle Loot Hold and Win, and Angels vs Demons.
The search function allows you to look up games by category, title, and provider. You can test non-live games by playing them in demo mode. The live casino lobby features versions of blackjack and roulette tables as well as game shows.
The game selection is diverse, but the casino lacks advanced slot filters for RTP or volatility.
Safety & Responsible Gaming
SupaCasi is owned by Famagousta B.V., and holds a license from the Curaçao Gaming Board, with the number OGL/2023/155/0098. SSL encryption is used to secure player data sent between the platform and its servers. Privacy policies explain data collection and sharing practices.
Time-out and self-exclusion are the only responsible gaming tools available, and they can be activated by contacting support. There are no options for setting any deposit or loss limits.
The page provides links to GamCare and Gambling Therapy for additional counselling and resources, but the links are not active.
SupaCasi’s Curaçao offshore license provides a more limited regulatory framework than MGA or UKGC, especially in areas such as player protection tools and dispute resolution.
Support & Design
SupaCasi’s support channels include live chat, email, and FAQs. Live chat is advertised to be available 24/7, but at the time of our review, we could not access this feature. The casino claimed it was experiencing a very high volume of chat requests and asked us to send an email with our questions.
SupaCasi has a modern site design, with a dark blue background against which the lobby tabs, bonus images, and game icons stand out. From the left side menu, you can navigate to the casino, live casino, sportsbook, promotions, VIP, and rewards pages.
There is no dedicated mobile app, but we could log in and play on the platform using a mobile web browser. Loading speeds and features resized quickly and loaded with no issues while we tested the casino on our mobile devices.
Final Thoughts on SupaCasi
SupaCasi offers over 6,000 slots, live casino games, and sportsbook markets on a single platform. Its promotional lineup features a three-deposit welcome package, free spin reloads, recurring match deposits, live casino cashback, and a VIP Club.
However, players should be aware of the 3x deposit rollover requirement, €1,000 daily and €7,000 monthly withdrawal limits, and a €100 minimum withdrawal. If you have only one deposit in your account and try to withdraw, your maximum cashout limit is 15x the initial deposit
The casino’s responsible gaming tools include time-out and self-exclusion, but they both require contacting support to activate them. Also, links for GamCare and Gambling Therapy are not active on the responsible gaming page.
SupaCasi may suit players who want a combined casino and sportsbook, cryptocurrency support, recurring promotions, and a VIP system. It may be less suitable for players who want higher withdrawal limits, self-service responsible gaming tools, or more transparent VIP progression.
SupaCasi FAQs
1. Is SupaCasi licensed?
1. Is SupaCasi licensed?
2. What are the maximum withdrawal limits at SupaCasi?
2. What are the maximum withdrawal limits at SupaCasi?
3. What games are available at SupaCasi?
3. What games are available at SupaCasi?
