About Lucky31
Lucky31 was launched back in 2013 by Samaki Limited, a company incorporated in the autonomous island of Anjouan. The platform is licensed and regulated by the Anjouan Gaming Authority.
This casino offers traditional casino games such as slots, live games, table games, game shows, and a few scratch card games. No sports betting is available. Among the game providers are Play´n GO, Playson, Novomatic, Pragmatic Play, Evolution, and more.
New players can get started with a casino welcome bonus on their first two deposits, while existing users can participate in occasional network tournaments and events. Additional bonuses and rewards can be obtained via the VIP program if you receive an invitation from the casino staff to join.
You can get started with deposits using cards, bank transfer, the e-wallet MiFinity, or cryptocurrency. Withdrawals are, however, limited to bank transfer and cryptocurrency.
Lucky31 Bonus & Promotions
New players at Lucky31 can claim a casino welcome bonus on their first two deposits, while existing players can participate in occasional network tournaments hosted by different game providers on the platform.
For a chance at additional bonuses and rewards, the VIP program is the only option available, but it requires an invitation from casino staff.
Welcome Bonus
When you sign up for an account at Lucky31, you can claim a casino welcome bonus on your first two deposits.
- First deposit bonus: 100% up to €100
- Second deposit bonus: 50% up to €50 + 31 free spins on 3 Lucky Leprechauns
To claim the bonuses, you must make a deposit of €20 or more. The bonuses carry a wagering requirement of 30x (the combined deposit amount and bonus). Winnings generated from the free spins must be wagered 35x.
The validity period for wagering the bonus and the free spins is 30 days. When playing with bonus funds, the maximum bet you are allowed to place is €5. While there is a max win cap of €100 on free spins winnings, no max win cap is stated for the deposit bonuses.
Loyalty Bonus
There is no loyalty bonus available at Lucky31
VIP Bonus
A VIP program is available at Lucky31, but you must receive an invitation from the casino staff to become a member. There are no requirements stated for receiving an invitation to the VIP club.
Once a member, you can work your way through six different tiers, each one with increasingly better perks and rewards. Some of the benefits of being a VIP player include exclusive bonuses, birthday gifts, a dedicated account manager, and up to 21% weekly cashback.
Payments at Lucky31
Payments at Lucky31 Casino can be made with cards, bank transfer, the e-wallet MiFinity, and cryptocurrency.
When you want to make a deposit, you can use credit/debit cards such as Visa or Mastercard, the e-wallet MiFinity, bank transfer, or cryptocurrency. The minimum deposit is €20, and the maximum per transaction is €5,000, except for MiFinity, which has a limit of €1,750.
Withdrawals are limited to bank transfers and cryptocurrency. The minimum withdrawal amount is €50 for bank transfers, and €20 via crypto. The maximum amount you can withdraw per transaction is €2,000, except for MiFinty, which is limited to €1,750.
There is also a weekly withdrawal limit of €4,000 and a monthly limit of €16,000. The casino also stated that account verification via the KYC process may be required before you can request a withdrawal. Also worth mentioning is that the availability of payment methods may vary by region.
Lucky31 Games & Providers
At Lucky31, you can play traditional casino games, including slots, live games, table games, game shows, and scratch card games.
The slot section offers titles such as the Big Bass Series from Pragmatic Play, Book of Dead by Play´n GO, 4 Chili Amigos: Hold & Win by Playson, and Gold Nugget Rush 2 from Betsoft. Several slots feature functions such as Bonus Buy, Megaways, Hold & Win, and Cascading Reels.
If you are more interested in table games, you can find classics like Blackjack, Roulette, Omaha, Poker, Baccarat, and more in the live casino section. There are also a few live game shows available, including Color Game Bonanza, Monopoly Big baller Live, and Funky Time Live, among others.
Moreover, a few scratch card games are available as well, including Cash Grotto, Power of Gods Egypt, and Mighty Wild Panther.
In terms of game providers, studios like Play'n GO, Evolution, Pragmatic Play, Novomatic, Betsoft, Playson, and several others are available. The availability of games and providers may, however, vary by region.
Safety & Responsible Gaming
Lucky31 is owned and operated by Samaki Limited, a company incorporated under the laws of Anjouan, with registration number: 15685. The platform is licensed and regulated by the Anjouan Gaming Authority with license number ALSI-142406012-FI 1.
The site uses SSL encryption to protect data transmitted between the user and the platform. But it might be worth mentioning that the Anjouan license provides a more limited regulatory framework than authorities such as the MGA or UKGC, particularly in areas like player protection and complaint handling.
Another thing worth mentioning is that accounts that have not been logged into for 18 consecutive months are considered dormant. Such accounts are subject to a €5 monthly fee, which will be deducted from any remaining balance until the account reaches zero. The fee starts from month 19 of inactivity.
Regarding responsible gaming, players can set daily, weekly, and monthly deposit limits on their accounts directly from their profile page. There is also an option to take a cooling-off period or self-exclude entirely. The latter two options do, however, require you to send a request to the support team.
Support & Design
Lucky31 offers three different support options. These include live chat, email support, and a FAQ section. The live support is available seven days a week from 08:30 AM to 01:00 AM (CET).
During our support test, we asked live support about the platform’s withdrawal limits. They answered within a minute and explained the exact limits and where to find additional information about payments.
For less urgent matters, you can instead send an email to support@lucky31bonusbuy.com. However, there is no response time available for email support. Additionally, you can review the FAQ section for answers to the most frequently asked questions.
Lucky31’s main menu is on the left-hand side of the website, where you can navigate to all games, the promotions tab, the VIP club, your account, and available payment methods. There is also a menu at the bottom of the website where you will find terms and conditions and other legal information.
There are a few filtering options for games, and you can only sort them by category. No native mobile app is available for the casino, but during mobile testing, games and pages loaded quickly, and we did not encounter any navigation issues.
Final Thoughts on Lucky31
Lucky31 offers games such as slots, live games, table games, scratch cards, and a few game shows. Many slot games offer features such as Bonus Buy, Megaways, Cascading Reels, and more. Several game providers are available, including studios such as Pragmatic Play, Evolution, Play´n GO, and many more.
New players can claim a casino welcome bonus on their first two deposits, but aside from the welcome offer, no other standard promotions are available. The casino does, however, host network tournaments on occasion, and players who receive a VIP invitation from the casino staff can get additional bonuses and perks.
The payment methods on the platform are somewhat limited, since only cards, bank transfers, one e-wallet, and cryptocurrency are available. Withdrawals are even more limited, and only bank transfers and crypto payouts are available.
Players can find responsible gaming tools, including daily, weekly, and monthly deposit limits, the option to take a cooling-off period, and the option to self-exclude entirely. The limits can be set directly from your account, while the cooling-off and self-exclusion must be requested via support.
Support is available seven days a week from 08:30 AM to 01:00 AM (CET). You can get assistance via email or live chat, or find answers to common questions in the FAQ section.
Also, a €5 dormant account fee will be applied to accounts that haven’t been accessed for 18 months and will be deducted from any remaining balance until the account hits zero.
This casino may be suitable for players who prefer traditional casino games such as slots, live games, and table games, who want the option to deposit and withdraw with cryptocurrency, and who want to set deposit limits on their accounts.
It may be less suitable for those looking for sports betting or other types of games, more withdrawal options, and players who prefer casinos without dormant account fees.
