About Arctic Casino
Arctic Casino was founded in 2022 and is owned and operated by Claymore Malta Ltd, a company registered in Malta. The platform is licensed and regulated by the Malta Gaming Authority, a regulator known for extensive requirements relating to player protection, compliance, and responsible gambling
The platform is solely focused on casino gaming, hence the selection of games is limited to slots, table games, and live casino games. The available providers include Playtech, Yggdrasil, Novomatic, BGaming, among others.
Only a few bonuses and promotions are available, including a free spins welcome bonus and a cash bonus for live casino players. For more bonuses and rewards, a VIP and loyalty program is available.
Deposits can be made through traditional banking methods such as credit/debit cards, bank transfers, e-wallets, and prepaid cards. Withdrawal options are a bit more limited, as you can only cash out via bank transfer or e-wallets.
Arctic Casino Bonus & Promotions
The main bonus offer on the platform is 10 super spins on the slot Gates of Olympus with your first deposit.
For a cash bonus, you can opt for the live casino welcome offer, which will give you 100% up to €300. To claim this offer, you must make a deposit of €20 or more. The bonus comes with a 35x wagering requirement on the combined amount of the initial deposit and the bonus, which must be met within 30 days.
The maximum amount you can bet while playing with the bonus funds is €20, and the win cap of the bonus is €3,000 in withdrawable funds. This bonus is only eligible for live casino games (game shows not included), and deposits made through Neteller or Skrill are not eligible.
For more bonuses and promotions, the loyalty and VIP program are the only options. Just keep in mind that loyalty and VIP rewards are also subject to wagering requirements unless otherwise stated.
Welcome Bonus
When you sign up for an account at Arctic Casino, you can claim 10 super spins on the slot Gates of Olympus when you make a deposit of €10 or more. Each spin is worth €1 and can only be used on the specified slot game.
Winnings from the bonus must be wagered 35x within 30 days, or potential winnings and bonus funds will be forfeited. The maximum bet allowed when playing other slots with potential winnings from the bonus is €5 (until the wagering requirements are met).
Loyalty Bonus
A loyalty program called the Arctic Expedition is available on the platform. The program consists of 100 levels in total, and each level will give you cashback, bonus cash, and free spinson selected slots.
The maximum cashback you can receive is 5%, up to €10,000. From level 91, you will start receiving bonus cash instead of free spins. The cash bonus will start at €100 at level 91 and go up to €1,000 at level 100.
Keep in mind that all cash bonuses, free spins, and cashback are subject to wagering requirements, as outlined in the bonus terms and conditions.
VIP Bonus
There is also a VIP program available on the platform. This is, however, an invitation-only program, so it is not open to all players. While no specific member requirements are stated, the casino states that to receive an invite, you must be an active player who uses real money on the platform.
The VIP program comes with perks and benefits, including exclusive customized VIP rewards, higher deposit bonus boost, birthday gifts, and more.
Payments at Arctic Casino
Deposits and withdrawals can be made through traditional payment methods such as bank transfers and e-wallets, and card payments. No cryptocurrency options are available. The options look a bit different between deposits and withdrawals, however.
When you want to make a deposit, you can use credit/debit cards such as Visa or Mastercard, e-wallets including Neteller, Skrill, and Mifinity, Revolut, bank transfer, or pre-paid cards through Paysafecard or CASHlib.
The minimum deposit is €10 for all payment methods, and the maximum per transaction is €1,000 for cards, Revolut, and CASHlib, and €2,000 for the other options. Deposits are generally processed instantly, depending on the payment method.
For withdrawals, you are limited to using bank transfer or e-wallets. The minimum amount you can withdraw is €10 for bank transfers, while e-wallets have a minimum requirement of €20. The maximum withdrawal amount for all methods is €10,000.
The overall withdrawal limits are €10,000 per day, €25,000 per week, and €100,000 per month, respectively.
Keep in mind that you must have wagered your initial deposit at least 1x before requesting a withdrawal. If you haven’t done this and still request a withdrawal, 10% of your paid-out winnings will be deducted from your cash-out request.
Moreover, the casino states that it reserves the right to require you to verify your account through the KYC (Know Your Customer) process before approving any withdrawal requests. The availability of payment methods may vary, depending on your location.
Arctic Casino Games & Providers
In terms of games and providers, Arctic Casino is solely focused on traditional casino games, including slots, table games, and live games. No sports betting, bingo, or scratch cards are available.
The slot section includes titles such as Raptor 2 from Yggdrasil, Book of Cats Megaways by BGaming, and Gates of Olympus from Pragmatic Play. The slots are categorized by type, and you can find high volatility slots, bonus buy features, cascading reels, and more.
If you are more interested in live casino games, you can find live table game classics such as Blackjack, Roulette, Omaha, Poker, and more. Available live game shows include Sticky Bandits Roulette, Wonderland Luckyball, and Jade Baccarat, among others.
Available game providers include studios like Play'n GO, Playtech, Novomatic, Endorphina, Inspired, and more. Worth mentioning is that some games and providers may be unavailable in certain regions.
Safety & Responsible Gaming
Arctic Casino is owned and operated by Claymore Malta Ltd, a company registered in Malta with registration number C90401. The platform is licensed and regulated by the Malta Gaming Authority (MGA) under license no. MGA/B2C/748/2019 issued on 03.12.2020.
This regulator imposes stringent requirements on its operators regarding player safety and fairness. The site uses SSL encryption to protect data transmitted between the user and the platform. The casino states that it is certified by eCOGRA, an independent testing organization involved in testing and compliance standards for online gambling.
Regarding responsible gaming, we found that players can use tools to set deposit, session, and time limits directly in the profile section. Keep in mind that lowering limits takes effect immediately, while raising a limit takes 24 hours to apply.
You can also take a cooling-off period or self-exclude permanently from gaming by contacting live chat or sending an email to support@arcticcasino.com. Additionally, a few links to help organizations for gambling addiction are also available.
Support & Design
If you need assistance while playing at Arctic Casino, the fastest way to get help is to click the support icon in the bottom-right corner of the website. You will then get connected to the 24/7 live chat support.
During our test, we asked live support about the availability of responsible gaming tools, and we received a clear answer in under a minute, explaining which tools were available and how to use them.
For less urgent matters, you can email support@arcticcasino.com. Moreover, a help center with guides on how to get started, make payments, and more is available, along with an FAQ section with answers to the most common questions.
The platform is easy to navigate, with a clear main menu on the left side, from which you can access the games, promotions tab, the VIP and loyalty program, and sign up and log in. The games can be sorted by slot or live games, and there is a search bar to find specific titles.
No native mobile app is available, but we tested the casino’s mobile version without any issues and found it to be quick to load and responsive.
Final Thoughts on Arctic Casino
Arctic Casino is an online casino focused on casino games, including slots, live table games, and game shows. The available game providers range from Play'n GO, Yggdrasil, Spinomenal, and Endorphina to smaller developers such as ELA Games and Apparat.
The platform offers plenty of tools for responsible gaming, such as deposit, session, and time limits, as well as options to take a break and self-exclude. Arctic Casino operates under an MGA license and also states that it is certified by eCOGRA
Live chat responded within one minute during testing and clearly explained the available responsible gambling tools.
The welcome bonus for the casino did, however, not provide any cash deposit bonus; instead, you will get 10 free spins on Gates of Olympus with a spin value of €1, which might be less attractive to some players.
We think this casino is suitable for players who prioritize responsive support, responsible gambling tools, and MGA licensing, and who are purely interested in slots and live casino games. It might be less suitable for those seeking a larger deposit welcome bonus and more promotions, as well as for players who want to join a VIP program upon sign-up.
