About Tucan Casino

Tucan Casino was launched in 2025 by Softon LTD and offers casino games, including slots, table games, live games, and game shows. There is also a sportsbook available where players can bet on major markets and a few esports titles.

Players who want to explore the casino can get started with a casino welcome bonus package over their first five deposits, while existing users can claim weekly reload bonuses. There are no bonuses for sports bettors.

 

Tucan Casino Landing Page showing a few games and the main menu
Tucan Casino Landing Page

To make a deposit and claim the welcome offers, players can use cards, Revolut, Google Pay, Apple Pay, and cryptocurrencies. Withdrawals are limited to bank transfers, e-wallets, and crypto. The platform is licensed by the Anjouan Gaming Authority. 

Tucan Casino Bonus & Promotions

New players at the casino can claim a casino welcome bonus over their first five deposits, while existing users can get weekly reload bonuses every Monday, Wednesday, and Friday. There is also a loyalty program that lets players earn rewards, including cash bonuses and free spins. 

Tucan Casino Promotions Page showing the casino welcome bonus and weekly offer
Tucan Casino Promotions Page

Additionally, a VIP program is available, though it requires an invitation from casino staff. 

Welcome Bonus

When you sign up for an account at Tucan Casino, you can claim a casino welcome bonus on your first five deposits. 

  • First deposit bonus: 222% up to €500
  • Second deposit bonus: 100% up to €1,500
  • Third deposit bonus: 100% up to €3,000
  • Fourth deposit bonus: 50% up to €2,000
  • Fifth deposit bonus: 128% up to €3,000

Each bonus requires a minimum deposit of €20 and carries a 25x wagering requirement (combined deposit + bonus amount), although the bonus validity period is not stated. The maximum bet you are allowed to place while playing with bonus funds is €2, and there is a max win cap for each welcome offer of 25x. 

Loyalty Bonus

A loyalty program is available for players at Tucan Casino. When making real money bets, you will collect XP (experience points), which are used to level up to the next loyalty level. 

Each time you reach a new level, you will get a cash reward, which will be increasingly higher the higher level you get to. Additionally, you will also earn cash rewards for making daily deposits. 

VIP Bonus

There is also a VIP program available for players who receive an invitation from the casino staff. While no specific terms are stated for becoming a VIP member, the casino states that being active on the platform will increase your chances of receiving an invitation. 

Once a member, you can benefit from perks such as daily cashback, VIP bonuses, access to a personal account manager, and higher withdrawal limits. 

Payments at Tucan Casino

When you want to make a deposit at Tucan Casino, you can use credit/debit cards such as Visa or Mastercard, Revolut, Google Pay, and Apple Pay, or cryptocurrency. The minimum deposit is €20, while the maximum per transaction is €5,000 for cards and Apple/Google Pay, €9,000 via Revolut, and €50,000 for crypto. 

Withdrawals are limited to bank transfers, e-wallets, and cryptocurrency. The minimum withdrawal amount is €100, and the maximum per transaction and per day is €1,000. There is also a monthly withdrawal limit of €10,000. 

While the VIP program states that higher withdrawal limits are a perk for VIP players, we could not find any published conditions for the higher limits. 

Before you can make your first withdrawal, you must verify your account in accordance with the KYC process. Also worth mentioning is that the availability of payment methods may vary by region. 

Tucan Casino Games & Providers

Tucan Casino offers a wide range of casino games, including slots, live games, table games, and game shows, in its casino section. Additionally, there is a sportsbook where you can bet on major betting markets and a few esports titles. 

In the slot section are titles such as Book of Dead by Play’n GO, Immortal Romance from Microgaming, Energy Coins: Hold & Win by Playson, and Le Bandit from Hacksaw Gaming, among others. 

Tucan Casino Games Page showing a selection of casino games and the main menu
Tucan Casino Games Page

For those more interested in live games and classic table games such as Blackjack, Omaha, poker, or Baccarat, these titles are available in the live casino section. Moreover, a few live game shows are also available, including Fish Tank, Duck River, and Snow Run Classic. 

There is also a sportsbook available on the platform where players can bet on major betting markets such as soccer, American football, ice hockey, rugby, MMA, boxing, cricket, and more. Additionally, esports titles like Dota 2 and League of Legends are also available. The sportsbook also offers prediction and live betting. 

In terms of game providers, studios like Microgaming, Shady Lady, Play’n GO, Playson, Hacksaw Gaming, and Novomatic are available. The availability of games and providers may, however, vary by region. 

Safety & Responsible Gaming

Tucan Casino is owned and operated by Softon LTD, a company registered in Cyprus with registration number HE 463977. The platform is licensed and regulated by the Anjouan Gaming Authority with license no. ALSI-202409012-FI1, issued on 2024-09-07. 

It’s worth mentioning that the Anjouan license provides a more limited regulatory framework than authorities such as the MGA or UKGC, particularly in areas such as player protection and complaint handling. If you have a complaint, you can email complaints@tucancasino.com. 

In terms of security and player safety, the website uses SSL encryption to protect data transmitted between the user and the platform. There are also responsible gaming tools available to players, including deposit, wager, loss, and time limits, as well as cooling-off periods and self-exclusion. 

However, all responsible gaming tools can only be activated by support, meaning you have to send a request via email or through live chat. 

Another thing worth mentioning is that the casino states that the maximum amount players are allowed to win per day is €100,000; all winnings above this amount will be adjusted accordingly. 

Support & Design

When you need assistance while playing at Tucan Casino, one way to get help is to click the support icon in the bottom-right corner of the website to connect to their 24/7 live chat. You can also contact the support via email at support@tucancasino.com. 

If you would prefer to find answers to your questions yourself, there is an FAQ section at the bottom of the website. During our support test, we asked the live chat what responsible gaming tools were available. We got a response within a minute, in which they explained which tools were available. 

Tucan Casino is designed with its main menu on the left side, from which you can navigate to different game categories, promotions, and the loyalty tab, access support, and change the website’s language. Games can be filtered by categories and providers. 

During mobile testing, games and pages loaded quickly, and we did not encounter any navigation issues. There is no native mobile app available. 

Final Thoughts on Tucan Casino

Tucan Casino is an online gaming platform that offers a five-stage welcome bonus package to new players. Although the max bet while playing with bonuses is €2, we could not find any wagering period. 

While the welcome bonuses have a max win cap of 25x, there is also a €100,000 limit, which is the platform’s general max win cap for all players, and any winnings above that will be adjusted accordingly. Additionally, the platform offers responsible gaming tools and the option to take a break and self-exclude, but all limitations must be requested by support. 

This casino may be suitable for players who want to switch between casino games and sports betting, for players who want multiple welcome bonuses, and for those who want to make deposits and withdrawals via cryptocurrency. 

It may be less suitable for those who want the option to set up responsible gaming limits directly from their account and for players who don’t want a daily maximum win limit. 

FAQ Tucan Casino

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