LuckyLouis Casino Review 2021

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We like:
  • Large games portfolio with very good game filters
  • Downloadable apps for Android and iPhone
  • Very good and qualified customer service

We don’t like:
  • Customer service not available 24/7 via live chat

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LuckyLouis Casino Overview

LuckyLouis' online casino is a brand-new provider that only opened its doors in 2018. So, what can you expect from this very young provider? On the first visit, the casino makes a more than solid impression. Clear colors, a clear structure, an easy-to-navigate site with no great pitfalls. But can LuckyLouis also survive beyond that? 

As already mentioned, the provider makes a very good impression at first glance. The site looks inviting, the necessary information is easy to get to without having to wander around, including information about the casino bonus and loyalty rewards.

The biggest weakness, however, lies in the so-called "game browser". Some of the categories listed there have no content at all, and the really crazy thing is that these categories represent nothing but an example. Once you are registered you will see over 1000 of the best slot games to win, along with online blackjack, online roulette, and plenty of video poker games to play poker online.

You’ll also see that the live casino online is in a separate section, and can’t be viewed unless you log into the site. If you’ve heard enough, and you’re ready to start playing on this platform, head this way: LuckyLouis Casino is waiting for you!

LuckyLouis Casino is an Excellent Choice For…

LuckyLouis is the perfect casino for those of you who are looking for a modern and sleek platform on which to play some among the best games available online.  Furthermore, if you’d like to play at a casino with a different new casino bonus everyday, you’ve met your match.

However, if you’d like to find a casino with a 24/7 live chat, or with sports betting, LuckyLouis Casino isn’t the right platform for you. Instead, you might want to try out Unibet Casino, or Betsson Casino.

Finally, if you come from Australia, Philippines, France, Italy, Greece, Spain, United Kingdom, Belgium, Switzerland, Israel, Portugal, Denmark, Islamic Republic of Iran, United States, Mexico, Cyprus, Czech Republic, Turkey, Romania, Hungary, Lithuania, Slovakia, Serbia, Bulgaria, Slovenia, Poland, Estonia, and Singapore, you won’t have access to LuckyLouis Casino. 

If that’s your case, we recommend you check Winzz Casino or Skol Casino.

LuckyLouis Casino Bonus and Promotions

At LuckyLouis Casino, there are daily picks for customers and players. These can be very different promotions such as free spins, super spins, reload offers, double winnings, cashbacks, and much more!

The tournaments, which play an important role at LuckyLouis Casino, are also very important here. In the tournaments section, the daily competitions that can be entered are displayed. You can win free spins, bonus credits or cash, depending on the tournament.

The customer service here is not only very good, but above all very generous. Try asking for a bonus from time to time, and you’ll usually get at least a few free spins!

Disclaimer: Always keep in mind that bonuses, as well as games and the banking methods available in any online casinos, will be different depending on the location of the users. Therefore, remember that part of the information you’ll find in this review could be different for some users.

Welcome Bonus

LuckyLouis Casino has a brand-new bonus in store for new customers. On the first deposit there is a 100% up to €100 bonus, which is accompanied by 100 free spins. The free spins are available for the Star Joker slot.

It is essential to enter the LuckyLouis bonus code SJOKER100 when making a deposit - this is the only way to activate the bonus! Of course, this bonus is also linked to wagering requirements.

Here are the main ones:

  • The minimum deposit is 10 euros
  • Bonus & deposit have to be wagered 30x
  • You have 30 days to meet the conditions
  • The winnings from the free spins must be wagered 60 times

Loyalty System

Although the casino is still very fresh on the market, there is a VIP club for regular players. Gamers can collect points and thus advance from the initial level of bronze to further levels. In your own account you can see how many points are missing to reach the next level. 

The collection of points works completely automatically, and clearly the higher the VIP level, the greater the benefits. For example, you’ll be able to take advantage of bonus offers, free spins and a personal customer advisor. Basically, you should sign up if you want a bunch of loyalty rewards.

LuckyLouis Casino Games and Offerings 

At LuckyLouis Casino, when you look into the game browser, you get the impression that there is only a limited game portfolio, in which a number of well-known providers are represented. But after registration, completely new worlds open up.

Almost 1300 games are available at LuckyLouis Casino, and this already impressive number should increase over time. The online casino has included, together with the almost usual software providers such as NetEnt and Microgaming, lesser-known manufacturers such as Just for the Win or Lightning Box. There are also some jackpot slots that can be used to skim off huge winnings or bonus rounds with one spin.

‍ ‍The casino also offers table games and video poker for registered users. You can find roulette, baccarat and blackjack in different styles, as the games come from different software developers. Since it is no secret that gamers love live casinos, the casino offers a live area in which you can play like in a land-based casino. All imaginable variants and limits can be played here, so that both newbies and high rollers get their money's worth.  ‍ ‍

‍ With all the slot machines, the table and card games are by no means neglected. Of course, there is a great live casino, but apart from that, there are many ways to play baccarat, blackjack or roulette. LuckyLouis Casino has made sure that all games are divided into categories so that you can find your way around quickly and easily.

Slot Games

There are slot machines from some well-known manufacturers in the scene at LuckyLouis. These include NetEnt, Yggdrasil, WMS and Evolution Gaming. Therefore you will find representatives such as Starburst, Koi Princess, Book of Dead, and Divine Fortune in the slots offered. There really is everything your heart desires, because well over ten game manufacturers have been integrated.

Jackpots are a very specific type of slot games to win. With just one spin it is theoretically possible to tap a huge jackpot or to achieve a corresponding bonus round. Thanks to the large selection of manufacturers, you will really find a lot of jackpots at LuckyLouis at all levels. Here, too, you can only see everything once you have registered.

Table Games

Table games and video poker are also uniquely visible to registered users and the selection is really excellent. Thanks to the different game manufacturers, you can also choose among very different styles, and choose the one that fits you best.

Play online roulette and online blackjack in the many versions available to you at Lucky Louis Casino, or play online poker and win big!

Live Casino

Not a secret: we love online live casinos. They are trustworthy and, above all, give you the feeling of playing at a real casino. LuckyLouis has taken precautions and has integrated other live casino providers in addition to the industry leader Evolution Gaming.

Really exemplary, because we have all conceivable variants and limits available to us.

LuckyLouis Casino Features and Benefits 

We’ve discussed the bonuses available at LuckyLouis Casino and the games offered by the platform. However, we should talk about other platform features, such as the banking options offered, the quality of the online casino’s customer service, the safety options available, and much more! Let’s talk about each one of these features.

Banking Options

Just like in the sports betting comparison, the deposit and withdrawal methods are also an important topic for casino users. In order to get information about the means of payment at the LuckyLouis Casino, you must first be logged in. The payment overview contains all the important information such as the minimum deposit and the fees that may apply to the respective means of payment. The following means of payment are available for deposits and withdrawals:

The good LuckyLouis ratings in this category are based on the fact that there is a good payment overview and numerous payment options.

When it comes to withdrawals, LuckyLouis Casino is limited to a few, including Skrill, Neteller and bank transfer. The minimum payout amount is 10 euros.

Customer Service

The customer support of the casino is great. However, there is still a little missing to really belong to the top on this. For example, there is no live chat with which you can quickly and easily clarify questions or problems as long as you do not register. The only contact information available is an email address and a telephone number. 

If you want to search independently for the right answer to your question, the FAQ area may be where to do so. But don't expect miracles from this area, because the questions and answers are limited to the essentials. As soon as you are registered, you can use a live chat. 

Here are the email address and phone number you can contact LuckyLouis Casino at:

  • Email address (support@luckylouis.com)
  • Telephone number (+49 893 803 6425)

Safety options

Security and seriousness are two points that play a very important role when evaluating an online casino. There are many reasons why we consider LuckyLouis a serious and trustworthy casino:

The casino holds a valid gaming license from Malta, and the terms and conditions contain information on regulation from Germany and Great Britain, so that the casino can be classified as safe and reputable. It is also certified by the iTECH Labs and uses 128-bit SSL encryption to protect data. 

Furthermore, responsible gaming and the protection of minors are of the utmost importance for the casino, which also provides links to aid organizations dealing with gambling addiction.

Unfortunately, LuckyLouis does not provide a compressed list of the payout percentages of the available slots. So, you have to check the values ​​yourself using the game menus.

Mobile Solutions

At LuckyLouis, you basically have the option of starting out on your mobile device. Even though there isn't a LuckyLouis casino app, that doesn't mean that mobile gaming isn't possible. In fact, you can use the web app simply by calling up the LuckyLouis website on your smartphone or tablet. Even if some insist on a native app, there is hardly any objective reason for it.

The LuckyLouis Casino leaves nothing to chance in terms of mobile technology. In fact, the casino appearance on the smaller screens is very solid and user-friendly. You will notice that the desktop casino has been adapted more to the mobile casino than the other way round, which is a smart investment in the future.

The mobile slots take center stage, with all the other important features on the side, but at the same time they can be called up at any time. This includes deposits and withdrawals, customer service, tournaments, bonus promotions and more. Definitely the best entertainment for on the go!

Responsible Gaming and Suspension

The responsible gaming section at LuckyLouis Casino is very well organized and thought  out. You’ll find information about the risks associated with gambling, as well as a series of signs that you might suffer from a gambling issue.

Furthermore, you’ll find all the protective measures that the casino takes in order to keep you safe, such as Game Break, Self-exclusion, Deposit Limits, Login time Limits, Reality Check and Self-test.

Finally, you’ll also be able to contact some organizations that should help you with your gambling issues, which are different depending on where you come from.

Languages

The languages available at LuckyLouis Casino are German, English, Finnish, Swedish and Norwegian.

LuckyLouis Casino Additional information

The graphics are of the highest quality, and the sound of the individual games also brings out the different topics very well. In this respect, we had a very good experience at LuckyLouis Casino. This provider can definitely measure up to its competition, especially when it comes to the live games. 

We are also satisfied by the user-friendliness and the layout: the site is very tidy and you will find your way around the relevant areas very quickly. In addition, a search function makes it easier for you to get a precise overview and to see whether your favourite game is available at the casino.

LuckyLouis Casino Summary

LuckyLouis messes up the first impression a little, because they withhold a lot from users who are not registered. But, of course, once you register you’ll get the chance to see that LuckyLouis casino is very good. Huge selection of games, fair bonus, strong mobile site; in addition, the platform’s design is fresh and modern.

We have bundled our research and the opinions of customers in our LuckyLouis review, and we obtained a good picture. In our opinion, it is worthwhile to register, because, in addition to an extensive range of games, the attractive live casino and an exceptional bonus, the daily picks and the VIP club are definitely a nice addition.

We hope we provided you with all the information you were looking for and that now you are ready to explore LuckyLouis Casino yourself. Visit our Casinos page to find more reviews like this one and happy gambling!

Frequently Asked Questions

1. Is LuckyLouis Casino safe? Is LuckyLouis Casino adequately licensed, or is it a scam?

The casino has a European license from the Malta Game Authority.

2. Which Countries are restricted by LuckyLouis Casino?

LuckyLouis Casino is restricted in a few countries. if you come from Australia, Philippines, France, Italy, Greece, Spain, United Kingdom, Belgium, Switzerland, Israel, Portugal, Denmark, Islamic Republic of Iran, United States, Mexico, Cyprus, Czech Republic, Turkey, Romania, Hungary, Lithuania, Slovakia, Serbia, Bulgaria, Slovenia, Poland, Estonia, and Singapore, you won’t have access to LuckyLouis Casino. 

3. What bonuses are offered by LuckyLouis Casino?

You’ll be able to take advantage of many bonuses on LuckyLouis Casino, such as a nice welcome bonus, promotions and VIP prizes.

4. How much is LuckyLouis Casino’s welcome bonus worth?

New customers are welcomed with a large welcome bonus of up to € 100 and 100 free spins. The bonus depends on how much you deposit.

5. Who are the leading game providers of LuckyLouis Casino?

LuckyLouis works with numerous software providers, such as Microgaming, NetEnt, Evolution and many more.

6. Which table games does LuckyLouis Casino offer?

Besides video poker, at LuckyLouis Casino’s website, you’ll also find Blackjack, Roulette and many other awesome games that will satisfy table game lovers. 

7. Can you play video poker at LuckyLouis Casino? 

Yes, many video poker versions are available at LuckyLouis Casino. 

8. What games will you find on LuckyLouis Casino’s live section?

At LuckyLouis Casino, you’ll be able to play tens of live games, including blackjack, poker, roulette and many more.

9. What is the minimum deposit at LuckyLouis Casino? 

The minimum deposit at LuckyLouis Casino is 10 euros.

10. Does LuckyLouis Casino actually payout? 

Yes, LuckyLouis Casino will pay your winnings. You won’t have anything to worry about!

11. How does LuckyLouis support the well-being of its users? 

LuckyLouis Casino offers several options to guarantee its users’ well-being, such as setting personal limits to your gambling, self-excluding, or looking for help from external organizations, both national and international.

12. Which languages does LuckyLouis Casino’s platform offer?

The platform is available in German, English, Finnish, Swedish and Norwegian.


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