VegasHero Casino Review 2023

Written by: Letizia L

VegasHero casino has been blacklisted due to their poor business practice towards affiliates, being unresponsive and declined payments.

We recommend you to check out our other offers here instead.

Casino Bonus:
Live Dealer
Live Dealer
Live Game Show
Live Game Show
Scratch Cards
Scratch Cards
We like:
  • 0-24 withdrawal timeframe
  • Live Chat
  • Mobile-friendly design
  • MGA license holder
We don’t like:
  • Not much information about the VIP system
  • Paypal isn’t available
  • Many country restrictions
  • Many popular games missing
Payout Speed
Bonuses & Offers
Overall Rating
Visa Electron
NYX Interactive
Play'n GO
Electric Elephant
Silverback Gaming
Max Win Gaming
Reflex Gaming
Reel Kingdom
Evolution Gaming
Relax Gaming
Pragmatic Play

Vegas Hero Casino Overview

Vegas Hero Casino makes a very tidy impression, as you can get anywhere in the website with just a few clicks. The menu navigation is intuitive and informative, and, in addition to English, the site is also available in Swedish, Finnish, Norwegian, and German. The offer is clearly and sensibly sorted according to categories. 

At no point did we have the feeling that we first had to fight our way through never-ending texts until we found what we were looking for, but you won’t miss any information either. The provider’s offer applies to a few EU countries, but not all of them; for example, players from Denmark, France, or Spain are not allowed to open an account. 

Vegas Hero is a provider that doesn’t really ring a bell to many at first. However, a look at the limited company that operates this arcade could shed some light on who’s behind this casino. This is Genesis Global Limited, which is already responsible for online casinos such as Sloty Casino and Spinit Casino

Vegas Hero is also a more than solid platform, which provides users with the best slot games to win and good customer support. Furthermore, the casino holds a valid gaming license from the Malta Authority. 

On this platform, you’ll be able to play online blackjack, online roulette, play poker online, or spend some time at a live casino online. This safe online casino includes a VIP Casino, one of the best first deposit casino bonuses, and mobile slots. Basically, it is one of the top online casinos in Europe.

If you feel like you know enough about this platform and you’d like to start playing, click on Vegas Hero Casino and discover it yourself!

Vegas Hero Casino is an Excellent Choice For…

If you’re looking for an online casino in Europe with some of the best online casino offers, a VIP casino, and plenty of games, you might have knocked on the right door. In fact, Vegas Hero Casino is this, and much more.

If instead, you’re looking for a themed casino or a casino that includes a no deposit bonus, you might want to take a look at Voodoodreams Casino or ViggoSlots Casino

Furthermore, Vegas Hero Casino restricts players from Asia, Australia, Denmark, Estonia, France, Germany, Iran, Israel, Italy, Portugal, Puerto Rico, Romania, Spain, Switzerland, Turkey, and the United States.

Therefore, if you come from one of those countries, you might want to try out some other casinos, such as LeoVegas Casino, or Unibet Casino, which have fewer country-related restrictions.

Vegas Hero Casino Bonus and Promotions

At Vegas Hero Casino, there are not only promotions for new customers, as existing customers are not neglected either. For example, the Tuesday bonus grants the player a 25% bonus, up to a maximum of 100 euros, and must be selected accordingly via the selection menu in the personal customer area.

Besides, there may be other promotions for existing customers from time to time: these promotions can then be linked to specific slots, seasons, or events, or they can be shares of cash prizes. So, it is worthwhile to take a look at the promotions quite often.

Disclaimer: Always keep in mind that bonuses and games and the banking methods available in any online casinos will differ depending on the users’ location. Therefore, remember that part of the information you’ll find in this review could be different for some users.

Welcome Bonus

As other providers often reward their customers’ first deposit into the gaming account, Vegas Hero also provides a bonus for the first deposit of 100% up to €100 + 50 free spins.

Furthermore, aside from 10 spins, which are received immediately, the customer receives the free spins for four consecutive days after registration, ten free spins per day.

For the players to benefit from the bonus and to be able to cash out the winnings as real money, the wagering requirements must be met. At Vegas Hero, these are as follows:

  • Minimum deposit of €10 for each bonus.
  • The bonus amount must be wagered at least 60 times.
  • Winnings from free spins must also be wagered 40 times.
  • The maximum win from free spins is capped at €100.
  • The deadline for the bonuses is 14 days.
  • Skrill/Neteller/Paysafe/Paypal/Ecopayz are not accepted as payment methods for the bonus.

This is a tight deadline to meet the bonus conditions. If the player fails to meet the wagering requirements during this period, the remaining bonus and winnings earned with the bonus will be deleted.

The bonus conditions also include the weight of the respective games. The video slots usually count 100% toward the wagering requirements. However, there are exceptions to this, which are summarized in the provider’s bonus terms and conditions. Classic slots, instead, count 75 percent.

All in all, despite the short time to wager the bonus amount and high wagering requirements, this is one of the best first deposit casino bonuses we’ve encountered.

Loyalty System

Besides the bonuses, campaigns, and promotions for existing customers, some providers also offer a VIP program: Vegas Hero is one of them. As a VIP, the player can benefit from some advantages that are not available to other customers. This includes things like a personal VIP account manager, special bonus offers, vacation trips, gifts, and monthly prizes.

Faster payout processes are also one of the amenities available to VIP customers. Of course, customers will wonder how they can get access to this VIP area. Do you have to earn the status by playing? Is access by invitation? Both questions can be answered with a “yes.” 

There isn’t any helpful information about the VIP system on the website itself. However, we’ve learned from customer service that players will be contacted by an employee of the VIP department as soon as they have achieved a certain status. Of course, this leads to the conclusion that high rollers, in particular, should have the right qualities to gain access to the VIP area thanks to their turnover and frequency of play.

Vegas Hero Casino Games and Offerings 

‍ ‍Vegas Hero convinces with its incredible selection of the best slot games to win, which come from different, well-known manufacturers in the industry such as Microgaming, NetEnt, Nyx, PlayNGo, and Quickspin. On the platform, you’ll also find game providers such as Oryx, Gamomat, Kalamba, and many others. ‍ ‍

‍ Since these are browser games, you don’t have to worry about your PC’s compatibility, and no plugin is needed either.

Slot Games

Vegas Hero Casino already has some of the best software providers in the industry backing their game selections. This means that players can expect a wide variety of all types of slots, including classic slots, video slots, and progressive slots. The slots available include popular games like Gonzo’s Quest, Avalon II, Mega Moolah, NRVNA, and Starburst, among many others. Vegas Hero Casino slot machines really leave nothing to be desired.

You’ll also find a few jackpot slots, also with progressive jackpots, that at the moment reach 100.000 euros.

Table Games

In addition to the slots, players can also enjoy table games in their variants such as baccarat, online blackjack, online roulette, craps, and keno.

You’ll find plenty of table games to enjoy, as well as detailed instructions about strategies and the specifics of most of the available games.

Live Casino

There is also a live dealer casino area where players interact with a live dealer via a live stream on the platform. The games available in the online live casino mainly consist of table games and their variants. The casino did everything right in this area too and was obviously very keen to offer players the widest possible selection of live tables. Thus, the two established providers Evolution Gaming and Net Entertainment were combined.

There are differences between the manufacturers - also and especially when it comes to the game modalities. If you want more than a simple roulette, you are definitely at the right place at Vegas Hero Live Casino. Among other things, games such as Rocket Roulette, the spectacular Dream Catcher Wheel, and various poker versions,  are offered. Therefore, if you like to play poker online, you’ll love Vegas Hero Casino.

It is possible to enter Vegas Hero’s live casino with a stake of 10 cents or more. There are no free live games, but on this, the offer does not ultimately differ from that of other online casinos. 

Vegas Hero Casino Features and Benefits 

After reviewing two fundamental aspects of Vegas Hero Casino: the bonuses and the games they offer, let’s look into other important features of this online platform, starting with their banking options and their customer service, all the way to the languages they offer and their responsible gaming initiatives.

Banking Options

Especially since Neteller is not eligible for the welcome bonus, the question arises about what to deposit with. We generally recommend credit cards, but Sofort and Giropay are also available, and, above all, any of the methods are free. The minimum deposit is 10 euros, and the maximum deposit is 5000 euros.

The user can easily access the list of banking options available via the casino’s website: this means that even players who have not yet registered can look at the various payment methods. On the list, players can also click on the arrow located to each payment method’s right. A small menu will open, containing further information such as transaction duration, fees, or deposit limits. 

Vegas Hero has set these payout options:

  • Bank Transfer
  • Credit card
  • EC card
  • E-wallet
  • Virtual prepaid card

With some of these providers, it is not possible to withdraw. At some online casinos, customers sometimes do not know how to withdraw, as the deposit and withdrawal methods usually have to be identical. Vegas Hero solves the problem connected to this because, together with each deposit method, there is also information about how the money will be paid out. 

Customer Service

A click on the question mark in the upper right corner of the screen brings up a bar on which various support options are listed. Firstly, you’ll find the FAQ. These are suitable for customers who are not looking for personal contact with support. The FAQ is divided into main categories. These include terms such as registration, security, finances, or bonuses. If the player clicks on one of the main topics, then the related questions will be listed. The arrow on the right then leads to the answers.

In addition to the FAQ, players also have the option of having their password restored. To do this, they must enter their e-mail address and date of birth - i.e., the information provided when registering. 

Of course, support also offers the possibility of personal contact. Live chat is available, for example, and requires a name and an e-mail address. Some of the employees even speak languages different than English, although these agents are not permanently available. There is a toll-free number for telephone support, and three separate e-mail addresses are listed. One is for general support, one for sending documents, and another address for any complaints. 

Here are the primary contact channels:

  • Support Mail E-mail:
  • Support Phone Telephone: 00356 27761397

Safety options

In the gaming sector, terms such as security and seriousness play a central role. After all, players want to open their accounts with a reputable provider. There is nothing to worry about at Vegas Hero. The first impressions on the site are excellent; all the necessary information is presented transparently and is easy to access. In the lower part of the page, there is a link to the Malta Gaming Authority, which licenses this top online casino. On the MGA side, there is the current status of the license and an overview of other offers that also run under the flag of Genesis Global Limited. British players are also licensed by the British Gambling Commission.

If one or more gambling licenses are available, then it can be assumed that the provider adheres to the basic security requirements. These include, for example, data security, data protection, or dealing with the issues of the safety of minors and the prevention of gambling addiction. 

Mobile Solutions

Mobile gaming is very popular these days; therefore, the online casino must provide appropriate solutions to meet the customers’ wishes for mobile casinos. With Vegas Hero, mobile slots are not a problem - it doesn’t matter that there is no native application to download. The solution, in this case, is called a web app. This means that the player accesses the provider page via the browser on his mobile device. The advantage is that the players do not have to download any additional software on their mobile phones or tablets. You don’t have to worry about updates either, as a web app is always up to date. It is also compatible with multiple operating systems.

The look of the web app is very similar to the desktop version. Therefore, players should find their way around very quickly. However, it may be that one or the other game is not available.

Responsible Gaming and Suspension

Gambling enthusiasts can find information on preventing gambling addiction and minors’ protection under the menu item “Responsible Gaming.” Among other things, there is a questionnaire which the customer can use to check their gaming behavior. Tips on gambling behavior are given as well as information for contact points and aid organizations. Concerning minors’ protection, there are web addresses from which those with parental authority can download so-called cyber filters, which prevent access to gambling sites, among other things.


The languages available at Vegas Hero Casino are French, Norwegian, Finnish, German, English, and Swedish.

Vegas Hero Casino Additional information

Video and audio quality at Vegas Hero Casino are top-notch, and the website works without downloading any software or plugin. Furthermore, the loading times are reasonable, and despite the occasional crash of a game, you won’t experience any bugs or other problems.

Vegas Hero Casino Summary

In short, Vegas Hero Casino is an excellent choice for all types of players. Since this safe online casino appeared when internet-related technology has really grown in importance, players can expect a one-of-a-kind experience. The selection of the casino’s games is definitely comprehensive, thanks to well-known gaming software providers such as Microgaming, NetEnt, and Play’n Go.

The correspondent mobile platform extends the casino range, as players can access all of the casino’s services while on the move. The payment methods are also convenient, and customers can make their payments with no problem. Otherwise, Vegas Hero Casino is at your side. As the casino is a product from a reputable operator, players will definitely not be disappointed. All in all, it is definitely worth a visit.

We hope we provided you with all the information you were looking for and that now you are ready to explore Vegas Hero Casino yourself. Visit our Casinos page to find more reviews like this one, and happy gambling!

Frequently Asked Questions

  1. Is Vegas Hero Casino safe? Is Vegas Hero Casino adequately licensed, or is it a scam?

The casino has a European license from the Malta Game Authority, which is a stringent European regulatory authority that ensures complete safety to the platform. 

  1. Which Countries are restricted by Vegas Hero Casino?

Vegas Hero Casino is restricted in a few countries. Namely, Asia, Australia, Denmark, Estonia, France, Germany, Iran, Israel, Italy, Portugal, Puerto Rico, Romania, Spain, Switzerland, Turkey, and the United States.

  1. What bonuses are offered by Vegas Hero Casino?

There is the Tuesday bonus, which grants the player a total of 25 percent bonus, up to a maximum of 100 euros. However, you’ll also find many seasonal and temporary bonuses to take advantage of.

  1. How much is Vegas Hero Casino’s welcome bonus worth?

You can get a total of 100 euros in additional credit and 50 free spins within the first deposit. 

  1. Who are the leading game providers of Vegas Hero Casino?

Vegas Hero works with well-known manufacturers in the industry, such as Microgaming, NetEnt, Nyx, PlayNGo, and Quickspin.

  1. Which table games does Vegas Hero Casino offer?

In addition to the slots, players can also enjoy table games in their variants, such as baccarat, blackjack, roulette, and poker.

  1. Can you play video poker at Vegas Hero Casino? 

Yes, you’ll find a few types of video poker at Vegas Hero Casino. 

  1. What games will you find on Vegas Hero Casino’s live section?

Among other things, games such as Rocket Roulette, various poker versions, and the spectacular Dream Catcher Wheel are offered.

  1. What is the minimum deposit at Vegas Hero Casino? 

The minimum deposit at Vegas Hero Casino is 10 euros.

  1. Does Vegas Hero Casino actually payout? 

Yes, Vegas Hero Casino will pay your winnings. It is a reliable platform with two licenses.

  1. How does Vegas Hero support the well-being of its users? 

Vegas Hero Casino offers several options to guarantee its users’ well-being, such as a questionnaire and link to external organizations and software for blocking gambling websites.

  1. Which languages does Vegas Hero Casino’s platform offer?

The platform is available in French, Norwegian, Finnish, German, and Swedish, and English.

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