About
VegasHero Casino is a Genesis Global online gaming platform, which was launched in 2017. Other casinos previously operated many other casinos, but now it seems that they are all inactive or closed.
The online venue hosts over 10,000 games from over 100 prominent game providers. Whether you like 5-reel video slots or card games, VegasHero has something for everyone.
New players are eligible to claim a 100% welcome bonus up to €500 plus 200 free spins. To enhance your gameplay, the casino offers other promos such as weekly reload free spins, weekly and live cashback, weekly deposit reloads, and VIP rewards.
VegasHero Casino appears to be unlicensed, so we advise players to select another casino from our list of reviews. If you still want to learn more about this online venue, continue reading our VegasHero Casino review.
Bonus & Promotions
VegasHero Casino supports a variety of bonuses and promotions catering to both newcomers and loyal players, giving everyone opportunities to boost their balance.
New casino players are welcomed with a 100% match bonus plus 200 free spins. The weekend reload bonus grants a 50% bonus up to €700, while between Monday and Thursday, depositing €20 or more earns you 50 free spins.
Live casino enthusiasts can take advantage of a 25% cashback offer every week, with up to €200 available; the favourable 1x wagering requirement makes this cashback particularly easy to cash out.
VIP members at level 3 and above enjoy a weekly 15% cashback, which can go as high as €3,000. Players seeking extra excitement can participate in VegasHero’s slot tournaments, held both weekly and monthly.
The “bonus crab” feature also rewards players who make the minimum daily deposit with random cash, bonus credits, or free spins. 
Welcome Bonus
VegasHero Casino offers a sign-up bonus consisting of a 100% deposit match up to €500, along with 200 free spins. The combined wagering requirement for the deposit and bonus funds is x35 times, while winnings from the free spins are subject to a x40 wagering requirement. The 200 free spins are distributed in batches of 20 over a 10-day period.
To qualify, players must deposit a minimum of €20, and during bonus play, the maximum allowed bet is capped at €5.
Slots contribute fully (100%) towards meeting the wagering requirements, whereas table and live games contribute at lower rates. Deposits made via Neteller or Skrill are excluded from claiming this bonus.
VIP Bonus
VegasHero Casino rewards loyal players through a VIP program consisting of five distinct tiers. As you continue to play and make deposits, you can unlock increasing rewards and perks. These advantages include access to exclusive promotions, enhanced withdrawal limits, cashback deals, and the support of a dedicated VIP manager.
Banking & Speed
VegasHero Casino supports both fiat and cryptocurrency payment methods, enabling players to deposit and withdraw funds conveniently. Cards, bank transfers, e-wallets, prepaid vouchers, and cryptocurrencies are all accepted by the operator.
Supported options include Visa and MasterCard, Skrill, Neteller, Paysafecard, Revolut, MiFinity, Zimpler, Jeton, and Interac. However, available payment processors and banking services may vary depending on a player’s geographic location.
Players can also use cryptocurrencies such as Bitcoin, Ethereum, and Tether for transactions. The minimum deposit amount for most methods is €10, while the maximum single deposit limit is €5,000.
Withdrawal limits depend on your account’s VIP level, which is based on gaming activity over the past 90 days. For example, Level 1 VIP members can withdraw up to €500 per 24 hours, with a maximum of three active withdrawal requests allowed at a time.
Withdrawal processing generally takes between 1 and 3 business days. Withdrawals via cryptocurrencies and e-wallets may be credited within 24 hours.
Games & Providers
VegasHero Casino has a vast library of over 11,000 games, including a wide range of slot genres, table games, and live dealer experiences. The casino features a rich collection of high-quality games known for their immersive graphics and engaging gameplay, powered by more than 100 providers, including Pragmatic Play, NetEnt, Red Tiger Gaming, and Playtech.
Slot players can enjoy a variety of themes and gameplay styles, from bonus buy and jackpot slots to popular Megaways titles, instant win games, video slots, and Drops & Wins promotions. The table game lineup comprises both classic and contemporary versions of roulette, poker, blackjack, and baccarat.
For those who crave the atmosphere of a physical casino, VegasHero provides access to nearly 600 live dealer rooms. These lobbies, featuring roulette, blackjack, and game show formats from Evolution Gaming and Pragmatic Play Live, deliver sharp visuals and high-definition streaming for an authentic experience.
Safety & Responsible Gaming
At the time of this review, VegasHero Casino does not openly feature its licensing information in the website footer. While searching for its previous parent owner, Global Genesis LTD, the company does not appear on any Curacao or Malta licenses, and on the UK commission register, all its casinos are inactive.
We would recommend our players to look into other casinos that are secure and licensed, such as Rizk Casino and Guts Casino.
VegasHero’s security measures, while claimed to be advanced, offer little reassurance given its unlicensed status. Although the casino touts the use of firewall technology and SSL encryption, there is no transparency about how rigorously these protocols are implemented or monitored, leaving players uncertain about the safety of their personal and financial information.
Regarding responsible gaming, VegasHero’s support is minimal at best. The responsible gaming page offers only basic guidance and a single self-exclusion tool. This self-exclusion can only be activated by reaching out to customer support, instead of providing immediate or more effective support options.
Support & Design
VegasHero Casino provides 24/7 customer support via live chat and email at support@VegasHero.com, and the support agent has answered our questions swiftly. The Help Centre/FAQ page covers common issues related to technical, banking and account matters.
The recent rebranding of VegasHero Casino, featuring overweight heroes, does come across as questionable and could be perceived as mocking or insensitive. Rather than enhancing the site’s appeal, this stylistic choice risks alienating part of the audience and detracts from the professionalism expected in the online casino space.
Despite lacking a dedicated mobile app, VegasHero can be accessed through any browser. While it is optimised for iOS and Android devices and has decent loading times and graphics, the overall mobile experience feels basic and uninspired.
Conclusion
VegasHero Casino casts a suspicious shadow over the online gaming world, primarily due to its complete lack of licensing and the fact that all its previous sister sites have been shut down. While the platform flaunts an enormous library of over 11,000 casino games, a steady stream of promotions, and a VIP program, players should proceed with caution as there is no regulatory body to ensure fair play.
The casino claims to offer fast deposits and withdrawals through various payment methods, including e-wallets and cryptocurrencies. However, many users have made online complaints stating that they were unable to cash out their funds.
Promotions include a 100% first deposit match bonus and ongoing weekly promotions and tournaments.
Considering its lack of proper licensing and the questionable history of its related sites, we can’t recommend VegasHero Casino as a trustworthy or safe place to play.
FAQs
