About Duelz Casino
When we opened Duelz Casino, we were greeted by its headline welcome offer, fantasy RPG setting, and unexpected background music. The adventure theme soundtrack was rather distracting, and the fixed background image and animation give the site a dated look.
Launched in 2018, Duelz Casino is one of the four casino brands managed by SuprPlay Ltd. Its sister casinos are Los Vegas.bet, Voodoo Dreams and NYSPins Casino. Duelz is licensed by the Malta Gaming Authority, Swedish Gambling Authority, and the UK Gambling Commission.
Duelz has spread across its lobbies over 2,500 slots, tables, arcade, and live games from over 20 providers. However, the library is not the most intuitive to browse, as we had to scroll down the main page to view game categories instead of filtering for them.
In terms of promotions, there is a 100% welcome bonus, 5% cashback bonus, and a few in-house and network tournaments. To find out more about these bonuses and other features, keep reading our Duelz Casino review.
Duelz Casino Bonus & Promotions
Duelz offers a 100% welcome bonus of up to €100 + 200 Free Spins. The welcome bonus is subject to geographical variations, so you may see 100 free spins or 140 free spins as your welcome bonus.
The only bonus existing players have is the cashback bonus, which credits 5% of net losses per week. Other big win opportunities include participating in the Drops & Wins slots tournament, the Mega Moolah jackpot, or the in-house Duelz leaderboard.
The bonus terms are not the most accessible, as we had to go to the dedicated page to find all the wagering requirements and conditions. Playthrough is very steep at 45x for deposit bonuses and free spins, while the welcome bonus requires 30x the deposit and bonus amounts. Cashback has no wagering attached to it. The maximum bet you can place while using bonuses is €5.
Bonuses have to be used within 30 days, while free spins have just 7 days to be wagered. Also, free spins from campaigns have a short 3-day window. Most slots contribute 100% towards the rollover, roulette, poker, and live casino tables count 5%, and other table games count 40%.
Overall, the bonuses have rather high wagering requirements, and many other conditions are not clearly stated, such as maximum conversion caps.
Welcome Bonus
After signing up, you can claim a match deposit bonus of 100% to €100 and 200 free spins. The minimum deposit is €20, which is slightly on the higher side. UK-based players are required to deposit at least £25 for a welcome bonus of 140 free spins.
The casino releases the free spins in batches of 20 over 10 consecutive days. The match bonus has an average wagering requirement of 30x, but the free spins have to be wagered 45x. The maximum bet is €5 per spin. You have 30 days to meet the bonus wagering requirements, but only 7 days for the free spins. Slots and crash games contribute 100%; roulette, poker, and live casino tables contribute 5%; and other table games contribute 40%.
The UK bonus releases 20 free spins for 7 consecutive days on selected games. You have to manually claim them within 24 hours, or else they expire. The wagering requirement is way lower, requiring only a 10x playthrough within 7 days. Free spins have a value of £0.10 and a max win cap of £100 per spin batch. However, the max bet limit for this offer is a low £2 per spin.
Duelz Casino’s general welcome offer has very steep terms for its free spins, but the match deposit bonus falls in line with standard requirements. UK players have a significantly lower 10x wagering requirement, but the maximum win cap is very limiting.
Loyalty Bonus
Duelz Casino doesn’t have a traditional loyalty program. It instead rewards players through its Duelz leaderboard, where players complete missions to gain extra bonuses. However, not much is known about the bonuses and point requirements.
VIP Bonus
There are no VIP bonuses at Duelz Casino.
Payments at Duelz Casino
At Duelz, you can fund your account with credit cards and e-wallets, including Neteller, Skrill, Trustly, PayPal, Payz, and Paysafecard. The range of options available will depend on your country of residence.
The minimum deposit and withdrawal amounts are both €20. Depending on your jurisdiction, you may have to pay a 2.5% fee for Visa and Mastercard deposits. Maximum withdrawals per transaction range from €10,000 to €50,000, while monthly payouts are capped at €100,000.
Withdrawal approvals can take between two and five business days. Before cashing out, you need to roll over your deposit at least 1x, or else you will have to pay a fee of 5% of the requested withdrawal amount or €5. A monthly fee of €5 may be charged if your account becomes inactive after 12 months.
Overall, Duelz has a good diversity of payment options with higher-than-average withdrawal limits.
Duelz Casino Games & Providers
Duelz Casino offers a lobby that supports over 2,500 casino games from more than 20 providers. Unfortunately, there is no provider menu or page, but we managed to see games from studios such as Nolimit City, Elk Studios, Pragmatic Play, and Push Gaming.
Navigating the lobbies and finding specific titles was difficult, as there are no specific filters for them. You can, however, scroll down the main page to find slots grouped by genres, including feature buys, megaways, hold and wins, grid, cluster, and volatility games, and jackpots. As we explored, we found new releases such as Punk Rocker 3, San Quentin Manhunt, Oxygen 3 and Sweet Bonanza 250.
From the top tabs, you can switch between hundreds of live casino lobbies, table games and arcade titles. Various blackjack, baccarat, and roulette variants are supported, in addition to plinko, scratchcards, instant win, and crash games.
The casino features a modest-sized selection of slot and table options, though the filtering and sorting systems could be improved.
Safety & Responsible Gaming
Duelz Casino is operated by SuprPlay Limited, a company which holds licenses from the Malta Gaming Authority, the Gambling Commission of Great Britain (GCGB), and the Swedish Gambling Authority.
The site uses SSL encryption for your personal and financial data. Also, its privacy policy is transparent and respects EU data storage and sharing regulations.
On the responsible gaming page, we see that players can use many tools to curb overspending or negative betting habits. From your account, you can activate various types of limits and break options, such as:
- Loss limit
- Deposit limit
- Wagering limit
- Session limit
- Close account
- Self-assessment
- Self-exclusion
- Reality Check
If you try to increase or remove a limit, a 24-hour waiting period will be applied. The casino also lists links to a self-assessment test, support charities, and blocking software.
Duelz Casino upholds a well-regulated environment with a strong range of responsible gaming control tools.
Support & Design
You can reach out to customer support via email or live chat. To use the live chat feature, you will have to be logged in to your account. Unfortunately, no FAQ page is available on the site.
Duelz’s interface is quite basic and features an outdated design, with transparent elements floating over the fantasy background image. Navigation is also barebones, with few tabs and menus. The autoplay music is a weird addition, but we had to turn it off through the browser as it got very distracting very quickly.
The casino is optimised to be compatible with most modern web browsers, so you can play on your phone or PC without missing any important features. While in mobile mode, the site looks very similar to its desktop version and loads just as quickly. That said, a more advanced and detailed filter for providers and games would have made browsing easier.
Final Thoughts on Duelz Casino
Duelz Casino offers a decent gaming experience with a library of over 2,500 titles, including slots, jackpots, table games, and live dealer games. While the casino has a limited number of games, its security features rank highly, as it holds licenses from the Malta Gaming Authority, the UK Gambling Commission, and the Swedish Gambling Authority (Spelinspektionen).
It also supports a wide range of banking methods, with especially high withdrawal limits of up to €100,000 a month, which is far above what many casinos allow, even for most VIP programs.
The main drawback is that the promotion lineup is quite limited. Aside from the welcome offer, the only recurring bonus is a weekly cashback deal, so regular players have few options to look forward to.
Duelz Casino is a straightforward, well-regulated casino with generous withdrawal limits and a decent-sized game selection, but it offers few reload bonuses.
FAQ Duelz Casino
1. Is Duelz Casino legit?
1. Is Duelz Casino legit?
2. What types of games are available at Duelz Casino?
2. What types of games are available at Duelz Casino?
3. Does Duelz Casino have a no-deposit bonus?
3. Does Duelz Casino have a no-deposit bonus?
4. What bonuses and promotions does Duelz Casino offer?
4. What bonuses and promotions does Duelz Casino offer?
