Planet 7 Casino Review
About Planet 7 Casino
Planet 7 is an online casino that heavily focuses on players from the United States. The casino opened its doors to the public back in 2009. It is owned by the BTK Ltd Casinos, which also owns several other prominent brands operating in the industry, and is part of the Crystal Palace Group.
While not much licensing information is available, we know this casino is licensed and regulated in Cyprus.
To accommodate more players, the casino accepts three currencies: US dollars, British pounds, and euros. The casino’s website is neatly polished and dominated by red, but the interface feels a bit outdated.
There are a few bonuses available, including a welcome bonus and some ongoing promotions for existing players. There are several game categories, including slots, jackpot games, instant-play games, and more.
Planet 7 Casino Bonus & Promotions
The platform offers all new players a casino welcome bonus on the first deposit. In addition, a €25 no-deposit free chip is available. Moreover, reload bonuses and exclusive VIP bonuses are also present.
It’s worth noting that bonuses and promotions are country-specific on this platform, so they may vary depending on the region you are playing from.
Welcome bonus
When you sign up for an account at Planet7 Casino, you can claim a welcome bonus of 250% when using the bonus code: FIESTA250. To claim the bonus, you must make a deposit of €30 or more. What’s really nice about this offer is that it is unlimited, meaning you can make a deposit of any size and it will be matched.
The bonus must also be activated in the bonus tab in the cashier section before you make your deposit, so make sure you don’t forget to do this to get your bonus. Before you can make a withdrawal of any potential winnings from the bonus, you must wager it x10 (deposit + bonus).
Something that is also unique to this bonus is that it has no expiration date, so you don’t need to rush it when playing. Also, there is no max bet for playing with bonus funds, so you can make bets of any size that you like.
Loyalty Bonus
There is no loyalty bonus available at Planet7 Casino.
VIP Bonus
A comprehensive VIP program is available on the platform. The program consists of five different tiers, each with its own unique perks and rewards.
Among the perks and exclusives you can get for being a VIP player are faster withdrawals, personalized gifts, priority support, daily free spins, reload bonuses, birthday gifts, and much more.
Unfortunately, the VIP club is invitation-only, meaning you need to be selected and invited by the casino staff to join. The website states that the exact requirements may vary based on your gaming activity and history, making substantial deposits and engaging in regular gameplay significantly increase your chances of becoming a VIP member.
Payments at Planet 7 Casino
The platform offers some basic payment methods for deposits and withdrawals. Here, we really wish there were more options available. When you want to deposit, you can use credit/debit cards, such as Visa, Mastercard, and American Express, or cryptocurrencies like Bitcoin and Litecoin.
All deposits are instant, regardless of payment method, and the minimum deposit is €20. When you want to withdraw money, you must use the same option that you used for your deposit. The weekly withdrawal limit is €2,500, which is quite low, unfortunately.
If you prioritize fast withdrawals, we recommend using cryptocurrency, as withdrawals are usually processed instantly or within 24 hours. Card payments, on the other hand, may take 4-7 business days to arrive in your bank account.
Planet 7 Casino Games & Providers
Looking at the game and game providers, the platform offers a rich gaming library powered by one of the most prominent names in the industry, Real Time Gaming.
The casino’s gaming library offers exciting online slots, including entertaining titles by RTG such as Asgard, Stardust, Penguin Power, The Big Bopper, Triple Twister, Return of the Rudolf, Shark School, Cai Hong, Cash Bandits 2, Dragon Orb, and much more.
In addition to offering exciting online slots, the platform also features a variety of table games. Its table games section offers different types of blackjack and baccarat as well as a variety of poker games, including Pai Gow, Three Card Poker, and Let ‘Em Ride.
There is also something for video poker fans, including some of the most popular games of this type, such as Aces and Eights, All American, Deuces Wild, Jacks or Better, Joker Poker, Sevens Wild, Loose Deuces, and Bonus Deuces Wild.
Last but not least, they also feature a specialty games section packed with keno, craps, American roulette, and European roulette.
Safety & Responsible Gaming
Planet7 Casino is owned and operated by BTK Ltd Casinos, a South African holding company. The platform is licensed and regulated by the jurisdiction of Cyprus. Unfortunately, there isn’t much licensing information available, and we recommend that you be careful when playing here and read the terms and conditions carefully.
This platform has received many negative reviews from players, and the lack of official licensing and regulatory information is definitely a red flag. That said, the casino is operating legally, but players should exercise extra caution when playing here.
While there is a dedicated page for responsible gaming, which is quite extensive, there are unfortunately no direct tools for responsible gaming available. Instead, you can read about causes of gambling problems, and find links to external help organizations you can contact if you feel that your gambling habits are getting out of hand.
Support & Design
There are several support channels available for you as a player if you need assistance when playing here. The fastest way to get help is by contacting their 24/7 live chat support. This option, however, is only available to logged-in users.
For less urgent matters or if you have questions as a non-member, you can email help@planet7casino.com; you usually get a reply within 24 hours. Moreover, an extensive FAQ section is also available, where you can find answers to the most common questions.
While the casino’s website feels outdated, the mobile experience is surprisingly good. The platform does actually offer a fully mobile-optimized gaming platform. Thanks to this, you can enjoy a variety of games, including online slots and classic table games, on the go, playing on your Android- or iOS-powered smartphone or tablet.
Final Thoughts on Planet 7 Casino
Planet7 Casino is definitely a veteran in the online casino industry. While they have some really good and entertaining games, a decent welcome bonus, and ongoing promotions and bonus offers, there are a few things missing on the platform.
The lack of licensing information and the presence of negative player reviews make a combination hard to ignore, and while the casino is operating legally, there are discrepancies that raise some red flags.
Without responsible gaming tools, it becomes even more difficult to ensure a safe gaming environment from a player’s perspective. But there are good things as well, such as the multiple currency support and different support channels.
However, this is not a casino we recommend as a first choice, and we suggest you check out some of our other casino reviews to find a better option.
