Pioneering compliance software specialists Neccton have just secured a major partnership in Germany with Sächsische Spielbanken-GmbH & Co. KG. The online slots product went live in January 2023 under the name Die-Spielbank.de, and as the first state provider to offer virtual slot games with real-money prizes, it has been the centre of a lot of attention.
In order to ensure player protection, the company has wisely chosen Neccton’s mentor software as its RG and AML solution. This success in Germany’s growing online gaming market is a reflection of Neccton’s expertise in RG research, as well as the industry’s progressive attitude to player safety.
Neccton’s mentor software is the product of over 15 years of research by Dr Michael Auer, director of the company and head of development. Dr Auer is a leading figure in the world of academic RG research, and his work is frequently referred to in operator guidelines by regulatory bodies.
Thanks to mentor’s AI-driven real-time data analysis, Die-Spielbank.de customers are now protected. The tool is able to detect possible problem gambling behaviour, such as a sudden surge in deposits, and will alert the operator and directly contact the player, allowing them to make better-informed decisions.
Dr Auer said of the new partnership: “It speaks volumes that so many operators in this new market have opted to work with us for their player protection and more. Working with us means that player issues can be detected early – but also, my research has shown that players who gamble responsibly are more loyal, and their customer lifetime is significantly longer. It truly makes financial sense for operators to protect their players, and that is precisely what we do to everyone’s benefit.”
Kurt Böhm, Head of Online Casino Operations, is very confident about this partnership: “Neccton’s mentor software is well known and proven within the iGaming industry. Therefore we trust the software and are delighted about the partnership with Neccton. We are looking forward working closely with Dr Michael Auer and the whole Neccton team.”
NECCTON is a data-driven platform that helps companies make better decisions by providing insights into customer behaviors and preferences. The platform uses advanced analytics and machine learning to analyze customer data and identify patterns and trends. It then provides businesses with actionable insights to help them make better decisions and improve customer experience.
The platform also provides services such as customer segmentation, customer journey mapping, and customer sentiment analysis. NECCTON also offers a suite of tools to help businesses create and manage customer relationships, including customer relationship management (CRM) and customer engagement solutions. With its comprehensive suite of services, NECCTON provides businesses with the insights and tools they need to make informed decisions and deliver better customer experiences.
NECCTON's platform is designed to be easy to use and can be integrated into existing IT systems. It also offers a range of customer support services, including training and consulting, to help companies get the most out of their data.