The online gambling world is filled with casinos of all shapes and sizes. With the iGaming industry being one of the most lucrative ones around, it’s no wonder so many companies and individuals are trying to get their foot in the door. That said, there is only a limited number of really good recommended casinos out there.
At first glance, most online casinos look very similar. They all offer a bunch of games, they all have some bonuses and VIP programs, and most of the regulated ones deal with cashouts in a reasonable fashion. So, what is it that makes certain operators truly stand out from the crowd and gets them on our list of recommended casinos?
Fully Licensed & Regulated
The first thing first, recommended online casinos need to be properly regulated. While online gaming licenses are often questioned for their true value, it is essential for a casino to be licensed by a trustworthy authority.
First of all, this shows they’re a serious business operation that has gone through all the necessary steps to do things right. Secondly, it provides options for the players who feel like they haven’t been treated justly. If there is ever a problem with a casino and you don’t agree with their view, you can take it to the regulator and let them get to the bottom of it.
These regulators also keep casinos in check in a way. Since they know there is an authority overseeing their behavior, they’ll try their best to stick to their rules and terms and any applicable laws. Unregulated casinos often tend to resort to a free-style interpretation of these rules, often to the players’ detriment.
Clear & Player-friendly T&Cs
When it comes to online casinos, their terms and conditions are pretty much the law. You may or may not like terms set by a particular casino but if you decide to play there, you’ll have to uphold these terms. Not doing so can result in your funds being confiscated, your account getting banned, etc.
Since these are independent companies, they’re pretty much at liberty to set their conditions in any way they like as long as they are not breaking any applicable laws. However, what makes recommended casinos stand out from the rest is the way they do this.
Our recommended online casinos take extra efforts to make sure their rules are easy to understand. Not every gambling on the internet is an industry expert or insider. Players need to be provided with clear, easy to follow terms and conditions so that they don’t end up paying dearly for breaches they didn’t even know they were making.
Other than being written in a clear way, these terms and conditions need to be player-friendly as well. Trustworthy operators aren’t in a business of trying to trick their users. They have a much more relaxed approach and try their best to make the punishment fit the “crime”. Confiscating your balance over the smallest of mistakes isn’t necessarily fair and these operators don’t want to have such an image.
Helpful & Reachable Customer Support
There is always a possibility of some problem popping up while playing online. Even if that’s not the case, you might simply have a question about a particular rule or a certain game. One way or the other, the customer support team is your first point of contact with the operator. Thus, it is essential that you, as a player, have an easy way to reach out to them and that the agents you talk to are friendly and helpful.
You’ll find that recommended casinos invest a lot into their customer support. First and foremost, all of them will offer a live chat facility. This is by far the easiest way for you to get in touch. It is convenient and it is fast, saving you from frustration of having to wait an answer to your email for hours or even days sometimes.
Secondly, their support agents are knowledgeable and friendly. It is really frustrating when you’re talking to a support agent who clearly doesn’t understand what you’re trying to explain. This happens with many lower-tier operators who don’t have the willingness or resources to employ knowledgeable personnel.
Finally, when you reach out to customer support, you expect their assistance in the matter. What you don’t want or expect is someone talking down to you or making fun of you. While this (sadly) does happen with some operators, you’ll have to deal with none of that with our recommended online casinos.
Speedy Withdrawals & No Delay Tactics
There are a few feelings that are better than having a big win at an online casino. You finally scored a big bonus on your favorite slot or had a great streak on roulette and now it’s time to celebrate. You click the withdrawal button and are anxiously awaiting for your winnings to arrive.
When it comes to this particular aspect, there is often a world of difference between recommended casinos and the rest of them. The former will be happy for your win and will try to get you your money ASAP; the latter will frequently use every trick in the book to get you to reverse your cashout and lose it back.
If you’ve been gambling online for a while, you’ve probably dealt with both types. If you haven’t, there isn’t much need to explain why you don’t want to deal with the latter type. If you won fair and square, there is really no reason for your money to be held hostage by the operator.
While online withdrawals can’t really be as fast as cashing out in a brick-and-mortar casino, there is also no reason for them to take days (or weeks) in this day and age. As long as you stick to recommended casinos, you can expect to receive your winnings in a timely fashion, often with a nice congratulatory email to go with it. Of course they want you to come back and play more – but they don’t try to force you to do it.
Overall Treatment of the Players
In the end, good online casinos treat their players right across the board. They try their best to make sure everyone is kept happy. They’ll send you nice bonus offers, their support will be friendly, and they’ll always make you feel at home.
Recommended casinos also don’t run from admitting to their mistakes. Mistakes do happen in this business just like in any other. The difference is, good casinos will happily have their representatives on arbitration sites and talk things out. If they made a mistake, they’ll apologize and fix it.
There are always some outside risks connected to online gambling. It is impossible to be 100% safe and completely protected. However, choosing trustworthy, recommended online casinos will go a long way towards these goals. And, with so many quality options at your disposal, why would you ever accept anything less?